Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

kx-t1232 music on hold problem

kx-t1232 music on hold problem

kx-t1232 music on hold problem

When a call is being transfered the calling party doesn't hear any music. The background music works ok when the number one button is pressed on the dial pad of a panasonic phone.
Any idea of how I can turn on the on hold music?

RE: kx-t1232 music on hold problem

Program number 803
in program mode
enter 803 then NEXT(for MOH) enter music source number (eg 1) press STORE
that should do it

RE: kx-t1232 music on hold problem

The system in program mode accepts only to digit program numbers, for example 00 for the date and time setting.
How do I enter the three digit code 803?

RE: kx-t1232 music on hold problem

you don't he thinks you have a td 1232 !
all you should have to do is plug in a source as far as I know!!is this a 123210 or 11D

RE: kx-t1232 music on hold problem

I think it is a kx-t123210D, but I'm not sure. How can I check?
Is there a difference?

RE: kx-t1232 music on hold problem

if you can take the cover off and see individual cards then its a 123211d

   it should also be stamped on the nameplate

diffrent system ...diffrent programing

RE: kx-t1232 music on hold problem

There are 4 cards with 8 extentions each and 3 cards with 4 trunks each. I guess it is a 123211d then.
Any news for the MOH is welcome.

RE: kx-t1232 music on hold problem

easy way see if you get a response from field 80 and 81
fyi a 123210 looks nearly the same as a -3 it has no
doorphone adapter rectangular molex on the cpu card
and if it is a 11d it should have a sticker with a 3 on it

RE: kx-t1232 music on hold problem

I just went thru the manual and I dont see any programing for moh on the 123211d

 if background music is there then moh should be

 does a caller on hold heare music ?

 is it only transfred calls that dont ?

 how are you transfering ? is it thru a auto attendent if so what kind ?

RE: kx-t1232 music on hold problem

you are right now that I think about it 1 on the keypad
and you get white noise from the bgm input with no way in programing to shut it off!!

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close