Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Rhinorhino on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Installation Error

Status
Not open for further replies.
richyd

richyd

MIS
Joined
Jan 4, 2002
Messages
82
Location
GB
Hi I'm trying to install Verita's Backup Exec 9.1 on Windows 2003 Standard Edition. Half way through the install, it halts on installing the SQL componants. An error message appears saying

Fatal SQLUNIRL.DLL Initialization Error
'File: ..src\procaddr.c\ line: 422
COMCTL32.DLL Could not be loaded, NT Error 998'

This is the last part of the log file:

roperty(S): DATABASE = C:\WINDOWS\Installer\9f652.msi
Property(S): OriginalDatabase = Z:\WINNT\INSTALL\MSDE\Setup\SqlRun01.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): AgentServiceName = SQLAgent$BKUPEXEC
Property(S): InstanceRegKey = Microsoft SQL Server\BKUPEXEC
Property(S): InstanceSubDir = MSSQL$BKUPEXEC
Property(S): SqlPerfMonRegKey = SQLCTR$BKUPEXEC
Property(S): SQLServiceName = MSSQL$BKUPEXEC
Property(S): SqlStates = 0
Property(S): ROOTDRIVE = F:Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): SqlFeature = SqlRun
Property(S): SOURCEDIR = Z:\WINNT\INSTALL\MSDE\SetupProperty(S): SourcedirProduct = {E09B48B5-E141-427A-AB0C-D3605127224A}
Property(S): ProductToBeRegistered = 1
=== Logging stopped: 3/10/2004 17:29:20 ===
MSI (s) (D8:EC): Note: 1: 1708
MSI (s) (D8:EC): Product: Microsoft SQL Server Desktop Engine -- Installation operation failed.

MSI (s) (D8:EC): Cleaning up uninstalled install packages, if any exist
MSI (s) (D8:EC): MainEngineThread is returning 1603
MSI (s) (D8:40): Destroying RemoteAPI object.
MSI (s) (D8:A0): Custom Action Manager thread ending.
MSI (c) (48:30): Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (48:30): MainEngineThread is returning 1603
=== Verbose logging stopped: 3/10/2004 17:29:20 ===

Is it something to do with the version of MSDE i'm installing?

Thanks

Rich
 
Sort by date Sort by votes
Upvote 0 Downvote
Hi,

I was just wondering if you managed to get a fix for this. I'm having the same problem and I've tried everything but still no luck.
 
Upvote 0 Downvote
I am currently having the same problem and I am in contact with Veritas. They have had me delete numerous reg keys and other files, but the MSDE instance just doesn't want to install. I will let you know of any magical fix they have if they can actually fix it.

 
Upvote 0 Downvote
Any news on this issue? I'm experiencing similar problems on installing MSDErelA. It just won't install ....

cheers, BS
 
Upvote 0 Downvote
Well basically its not a Veritas Issue. Try installing MSDE manually from microsoft website and you will get the same error. There shuld be a c:\systemroot\msde_bkupexec.log file. This is the mSDE install log file. If you search for "return value 3" in the log the error is right above this line. There should be several return value 3. Make sure the MDAC is up to date and all the SQL registy keys are cleared. If it SBS then I would suggest Veritas or Microsoft Guidence in removing the keys.

richyd - I would look further up in the install log for the error


 
Upvote 0 Downvote
thnx for the tip! I found the following error in the logfile:
"
Starting custom action InstallSQLAgentSecurity
InstallSQLAgentSecurity failed (JAMAICA,LocalSystem,87).
Action ended 22:46:30: InstallFinalize. Return value 3.
"

there's a lot of info on this error:
First I'll try the "remove terminal server"-option. I'll let you know if it worked.
Cheers, BS
 
Upvote 0 Downvote
p.s. I figured it was not a Veritas but a MSDE-issue, but this was the only relevant thread/discussion I could discover ...
BS
 
Upvote 0 Downvote
Your installing on a DC - change the PDC emulator role to the local server and the install will complete. The change the role back
 
Upvote 0 Downvote
We'll try it tomorrow (it is a DC indeed, with de PDC emulator role on another server). Meanwhile, I've noticed that the registry is polluted with SQL-entries (trial and error / failed installs). Is for example 'Registry Mechanic' an option to clean these entries?
thnx! BS (NL)

 
Upvote 0 Downvote
Johojoho! It works! Installation succesfull after (temporary) transfer of PDC-role. Furthermore I've installed from a consolesession and not a TS-session, but I'm not sure if that's a factor since the failed installations were also from a consolesession. One last item; the MSSQLServerADHelper-service failes to start with error: -1073741724 and the eventlog says: '0' is an invalid number of start up parameters. This service takes two start up parameters.
Any idea?

thnx again, BS (NL)
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

laserjet4000
  • Locked
  • Question Question
RMAN-00600: internal error, arguments [2012] [] [] [] []
Replies
0
Views
343
laserjet4000
laserjet4000
janit
  • Locked
  • Helpful tip Helpful tip
Arcserve 16.5 E1306 error : Unable to connect to the Tape Engine for server(xxx), EC=1722
Replies
0
Views
276
janit
janit
jeffmoss26
  • Locked
  • Question Question
Backup Exec 2012 error
Replies
0
Views
265
jeffmoss26
jeffmoss26
flegnazzi
  • Locked
  • Question Question
restore error: the restore failed to recover the requested files(5)
Replies
2
Views
513
flegnazzi
flegnazzi
2010backupexec
  • Locked
  • Question Question
backup exec 2010 R3 error - WORM??!!
Replies
0
Views
264
2010backupexec
2010backupexec

Part and Inventory Search

Sponsor

Back
Top