Installation Error
Installation Error
(OP)
Hi I'm trying to install Verita's Backup Exec 9.1 on Windows 2003 Standard Edition. Half way through the install, it halts on installing the SQL componants. An error message appears saying
Fatal SQLUNIRL.DLL Initialization Error
'File: ..src\procaddr.c\ line: 422
COMCTL32.DLL Could not be loaded, NT Error 998'
This is the last part of the log file:
roperty(S): DATABASE = C:\WINDOWS\Installer\9f652.msi
Property(S): OriginalDatabase = Z:\WINNT\INSTALL\MSDE\Setup\SqlRun01.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): AgentServiceName = SQLAgent$BKUPEXEC
Property(S): InstanceRegKey = Microsoft SQL Server\BKUPEXEC
Property(S): InstanceSubDir = MSSQL$BKUPEXEC
Property(S): SqlPerfMonRegKey = SQLCTR$BKUPEXEC
Property(S): SQLServiceName = MSSQL$BKUPEXEC
Property(S): SqlStates = 0
Property(S): ROOTDRIVE = F:\
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): SqlFeature = SqlRun
Property(S): SOURCEDIR = Z:\WINNT\INSTALL\MSDE\Setup\
Property(S): SourcedirProduct = {E09B48B5-E141-427A-AB0C-D3605127224A}
Property(S): ProductToBeRegistered = 1
=== Logging stopped: 3/10/2004 17:29:20 ===
MSI (s) (D8:EC): Note: 1: 1708
MSI (s) (D8:EC): Product: Microsoft SQL Server Desktop Engine -- Installation operation failed.
MSI (s) (D8:EC): Cleaning up uninstalled install packages, if any exist
MSI (s) (D8:EC): MainEngineThread is returning 1603
MSI (s) (D8:40): Destroying RemoteAPI object.
MSI (s) (D8:A0): Custom Action Manager thread ending.
MSI (c) (48:30): Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (48:30): MainEngineThread is returning 1603
=== Verbose logging stopped: 3/10/2004 17:29:20 ===
Is it something to do with the version of MSDE i'm installing?
Thanks
Rich
Fatal SQLUNIRL.DLL Initialization Error
'File: ..src\procaddr.c\ line: 422
COMCTL32.DLL Could not be loaded, NT Error 998'
This is the last part of the log file:
roperty(S): DATABASE = C:\WINDOWS\Installer\9f652.msi
Property(S): OriginalDatabase = Z:\WINNT\INSTALL\MSDE\Setup\SqlRun01.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): AgentServiceName = SQLAgent$BKUPEXEC
Property(S): InstanceRegKey = Microsoft SQL Server\BKUPEXEC
Property(S): InstanceSubDir = MSSQL$BKUPEXEC
Property(S): SqlPerfMonRegKey = SQLCTR$BKUPEXEC
Property(S): SQLServiceName = MSSQL$BKUPEXEC
Property(S): SqlStates = 0
Property(S): ROOTDRIVE = F:\
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): SqlFeature = SqlRun
Property(S): SOURCEDIR = Z:\WINNT\INSTALL\MSDE\Setup\
Property(S): SourcedirProduct = {E09B48B5-E141-427A-AB0C-D3605127224A}
Property(S): ProductToBeRegistered = 1
=== Logging stopped: 3/10/2004 17:29:20 ===
MSI (s) (D8:EC): Note: 1: 1708
MSI (s) (D8:EC): Product: Microsoft SQL Server Desktop Engine -- Installation operation failed.
MSI (s) (D8:EC): Cleaning up uninstalled install packages, if any exist
MSI (s) (D8:EC): MainEngineThread is returning 1603
MSI (s) (D8:40): Destroying RemoteAPI object.
MSI (s) (D8:A0): Custom Action Manager thread ending.
MSI (c) (48:30): Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (48:30): MainEngineThread is returning 1603
=== Verbose logging stopped: 3/10/2004 17:29:20 ===
Is it something to do with the version of MSDE i'm installing?
Thanks
Rich
RE: Installation Error
http://seer.support.veritas.com/search_forms/SearchFrame.asp?SearchTerm=installation%20operation%20failed&Path=seer%2esupport%2everitas%2ecom%2fdocs%2f253790%2ehtm
http://seer.support.veritas.com/search_forms/SearchFrame.asp?SearchTerm=installation%20operation%20failed&Path=seer%2esupport%2everitas%2ecom%2fdocs%2f252437%2ehtm
- Zoe, that's ZOH-EEE, get it right please
- Just a little ol' MCP at Solien Technology
- http://www.solien.com
RE: Installation Error
I was just wondering if you managed to get a fix for this. I'm having the same problem and I've tried everything but still no luck.
RE: Installation Error
RE: Installation Error
cheers, BS
RE: Installation Error
richyd - I would look further up in the install log for the error
RE: Installation Error
"
Starting custom action InstallSQLAgentSecurity
InstallSQLAgentSecurity failed (JAMAICA,LocalSystem,87).
Action ended 22:46:30: InstallFinalize. Return value 3.
"
there's a lot of info on this error: ht
First I'll try the "remove terminal server"-option. I'll let you know if it worked.
Cheers, BS
RE: Installation Error
BS
RE: Installation Error
RE: Installation Error
thnx! BS (NL)
RE: Installation Error
Any idea?
thnx again, BS (NL)