Secondary Dial Tone

Question

Secondary Dial Tone

gajh (IS/IT--Management)

(OP)

3 Mar 04 05:44

Hope someone can help me. We dial a 9 for an outside line but we no longer get a secondary dial tone. Can you please advise on where or how to set this up.

Thanks

GSmitherman (Programmer) · Answer 1 · 2004-03-03 15:38:27

Check your system short codes.  You should have something like...

Shortcode   9
Telephone Number  .
Line Group Id  0
Feature  SecondaryDial Tone

Hope this helps!

IPGuru (Vendor) · Answer 2 · 2004-03-04 09:02:16

Almost, You need 2 short codes

Short Conde 9
tel no <blank>
Line 0
Feature SecondaryDialTone

Shoret code [9]N
Tel No. N
line 0
Feature Dial

gajh (IS/IT--Management) · Answer 3 · 2004-03-04 09:21:06

Hi thanks for the ideas I manage to get a secondary dial tone but then when i dial the number it just hangs up

GSmitherman (Programmer) · Answer 4 · 2004-03-04 13:07:31

It sounds like the call may be attempting to go out of the system in a line that doesn't exist or is not programmed correctly. I would check the lines next.

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Secondary Dial Tone