I am trying to synchronize between my Outlook 2000 and my online Yahoo! calendar. I work behind a firewall on broadband. When I press sync it says: Reading records from Yahoo! and then comes a warning : Unable to read application data. I'm stuck! I don't want to re-enter info everytime. Is some of my settings wrong ? I had this problem before but syncronized last week once for the first time. Don't know how that happened. Now it's the same problem again. "Unable to read application data" Help please ??
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Intellisync for Yahoo 1
- Thread starter anlew
- Start date
SilverTuna
Technical User
anlew, i have the same problem. did you find a fix?
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1
- #3
I have Intellisync Desktop & Palm, so there are a few extra steps here -- just use those that fit your set-up.
In order to get your workstation working properly, lets try uninstalling Palm Desktop and Intellisync and then reinstalling them. Please use the following instructions:
Please log on to the computer with a user account with Administrator privileges.
First, please back up your Palm desktop data. Next, we need to uninstall Palm Desktop from your desktop.
1. Go to Start -> Control Panel -> Add or Remove Programs, and then select Palm Desktop and Remove.
2. Access the registry by clicking on Start, Run and typing ‘regedit’ then OK.
3. Click on the + sign next to HKEY_CURRENT _USER, then click on the + sign next to Software, then click on the + sign next to U.S Robotics. Delete any folder under U.S Robotics that starts with Pilot Desktop.
4. Close the registry and launch Windows Explorer 5. Under the C drive, access Program Files, and delete the Palm folder, if it exists.
6. After Palm Desktop is uninstalled, please reboot your system.
Second, we need to uninstall Intellisync from your desktop. Please follow these steps to completely remove your version of Intellisync from your desktop. These steps are for installations that have been made using the default path locations of Intellisync. (Please note that PumaTech is not responsible for any changes made in the registry other than the ones listed below)
1. Run the uninstall utility for Intellisync or choose Intellisync Desktop from the Add/Remove Programs list in the Control Panel. Also uninstall Intellisync for Yahoo.
2. Access the registry by clicking on Start, Run and typing ‘regedit’ then OK.
3. Click on the + sign next to HKEY_CURRENT _USER, then click on the + sign next to Software. Delete any folder under Software that starts with Puma, Pumatech, or Puma Technology.
4. Click on the + sign next to HKEY_LOCAL MACHINE, then click on the + sign next to Software. Delete any folder under Software that starts with Puma, Pumatech, or Puma Technology.
5. Close the registry and launch Windows Explorer 6. Under the C drive, access Program Files/Common Files, and delete the PUMATECH Shared folder, if it exists.
7. Under Program Files, delete the following folders, if they exist:
ISPalm
ISPilot
Pumatech
Syncwce
Note: If you cannot delete these folders, please restart your machine and try again.
8. Under the C drive, access your default Windows directory (depending on your Operating system, this may be "Windows" or "WINNT"). Under the windows directory, locate the Temp directory and delete the contents of the directory, but not the Temp directory itself. Also delete the contents of the TEMP folder that may be in the root of C:
Locate your temp directories and delete the contents of these directories. Common temp directories are c:\temp, c:\windows\temp, c:\winnt\temp and for Windows 2000 users C:\Document and Settings\username\local settings\temp. Make sure that you have Windows Explorer set to show all hidden files or directories before doing this.
9. Open a dos or command prompt (you may find this at start > programs > accessories) At the command prompt, do a cd c:\windows\system32 or, for Windows 98 and Me users do a cd c:\windows\system to get to the system directory. We want to register 3 .dll files - atl.dll, comcat.dll and ole32.dll:
a: at the prompt type regsvr32 atl.dll <enter>
b: if that is successful then at the prompt type regsvr32 comcat.dll <enter>
c: if this is also successful then at the prompt type regsvr32 ole32.dll <enter> 10. Reboot the system and soft-reset the handheld device.
Third, we need to install Palm Desktop from the devices cd.
Fourth, we need to reinstall Intellisync 5.3.2.
1. Place the device in the cradle and ensure it connects with HotSync/ActiveSync.
2. Please download a new version of Intellisync 5.3.2 from the following link:
3. Disable virus protection applications.
4. Next, double-click on downloaded file to run installation.
5. The serial key to use during installation is:
[Call Intellisync for Seriall Key]
6. Install Intellisync choosing "complete" option to the default program directory.
7. Reboot the machine at the end of installation
Fifth, install Intellisync for Yahoo.
Sixth, run Intellisync Palm Configure, configure, and then sync by pressing the Hotsync button.
In order to get your workstation working properly, lets try uninstalling Palm Desktop and Intellisync and then reinstalling them. Please use the following instructions:
Please log on to the computer with a user account with Administrator privileges.
First, please back up your Palm desktop data. Next, we need to uninstall Palm Desktop from your desktop.
1. Go to Start -> Control Panel -> Add or Remove Programs, and then select Palm Desktop and Remove.
2. Access the registry by clicking on Start, Run and typing ‘regedit’ then OK.
3. Click on the + sign next to HKEY_CURRENT _USER, then click on the + sign next to Software, then click on the + sign next to U.S Robotics. Delete any folder under U.S Robotics that starts with Pilot Desktop.
4. Close the registry and launch Windows Explorer 5. Under the C drive, access Program Files, and delete the Palm folder, if it exists.
6. After Palm Desktop is uninstalled, please reboot your system.
Second, we need to uninstall Intellisync from your desktop. Please follow these steps to completely remove your version of Intellisync from your desktop. These steps are for installations that have been made using the default path locations of Intellisync. (Please note that PumaTech is not responsible for any changes made in the registry other than the ones listed below)
1. Run the uninstall utility for Intellisync or choose Intellisync Desktop from the Add/Remove Programs list in the Control Panel. Also uninstall Intellisync for Yahoo.
2. Access the registry by clicking on Start, Run and typing ‘regedit’ then OK.
3. Click on the + sign next to HKEY_CURRENT _USER, then click on the + sign next to Software. Delete any folder under Software that starts with Puma, Pumatech, or Puma Technology.
4. Click on the + sign next to HKEY_LOCAL MACHINE, then click on the + sign next to Software. Delete any folder under Software that starts with Puma, Pumatech, or Puma Technology.
5. Close the registry and launch Windows Explorer 6. Under the C drive, access Program Files/Common Files, and delete the PUMATECH Shared folder, if it exists.
7. Under Program Files, delete the following folders, if they exist:
ISPalm
ISPilot
Pumatech
Syncwce
Note: If you cannot delete these folders, please restart your machine and try again.
8. Under the C drive, access your default Windows directory (depending on your Operating system, this may be "Windows" or "WINNT"). Under the windows directory, locate the Temp directory and delete the contents of the directory, but not the Temp directory itself. Also delete the contents of the TEMP folder that may be in the root of C:
Locate your temp directories and delete the contents of these directories. Common temp directories are c:\temp, c:\windows\temp, c:\winnt\temp and for Windows 2000 users C:\Document and Settings\username\local settings\temp. Make sure that you have Windows Explorer set to show all hidden files or directories before doing this.
9. Open a dos or command prompt (you may find this at start > programs > accessories) At the command prompt, do a cd c:\windows\system32 or, for Windows 98 and Me users do a cd c:\windows\system to get to the system directory. We want to register 3 .dll files - atl.dll, comcat.dll and ole32.dll:
a: at the prompt type regsvr32 atl.dll <enter>
b: if that is successful then at the prompt type regsvr32 comcat.dll <enter>
c: if this is also successful then at the prompt type regsvr32 ole32.dll <enter> 10. Reboot the system and soft-reset the handheld device.
Third, we need to install Palm Desktop from the devices cd.
Fourth, we need to reinstall Intellisync 5.3.2.
1. Place the device in the cradle and ensure it connects with HotSync/ActiveSync.
2. Please download a new version of Intellisync 5.3.2 from the following link:
3. Disable virus protection applications.
4. Next, double-click on downloaded file to run installation.
5. The serial key to use during installation is:
[Call Intellisync for Seriall Key]
6. Install Intellisync choosing "complete" option to the default program directory.
7. Reboot the machine at the end of installation
Fifth, install Intellisync for Yahoo.
Sixth, run Intellisync Palm Configure, configure, and then sync by pressing the Hotsync button.
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