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ITM 5.11 : problem deploying TMW_NetworkInterfaceCard RM

ITM 5.11 : problem deploying TMW_NetworkInterfaceCard RM

ITM 5.11 : problem deploying TMW_NetworkInterfaceCard RM

(OP)
hi all,

I have following issue with the ITM 5.11 TMW_NetworkInterface resource model which I distributed to an NT4 SP6 server.
SNMP is running as well as the Network monitor agent.  Diskcounters are activated.  Profile and RM are running OK on the endpoint.

This is the output on of the tmw2k.log file :

févr. 16 17:25:43 0 Analyzer             384 The model TMW_NetworkIntCard successfully started (threadID 527, 20F)
févr. 16 17:25:43 0 Analyzer             384 The model TMW_ParamServices successfully started (threadID 558, 22E)
févr. 16 17:25:43 0 Analyzer             384 The model TMW_LogicalDisk successfully started (threadID 531, 213)
févr. 16 17:25:44 0 TemporarySink        384 Consumer ACTIONMANAGER@Systeme-SIT-SM-TP-CPM20#CPM20 successfully started
févr. 16 17:25:44 0 TemporarySink        384 Consumer EVENTAGGREGATOR@Systeme-SIT-SM-TP-CPM20#CPM20 successfully started
févr. 16 17:25:44 0 TemporarySink        384 Consumer EVENTCORRELATOR@Systeme-SIT-SM-TP-CPM20#CPM20 successfully started
févr. 16 17:25:44 0 Engine               384 The profile Systeme-SIT-SM-TP-CPM20#CPM20 has been started
févr. 16 17:25:51 0 Analyzer             125 The type of the key property NetworkInterface is unsupported ,class TMW_NetworkInterface, alias of CIM class TMW_NetworkInterface, model TMW_NetworkIntCard
févr. 16 17:25:51 0 Analyzer             527 Error collecting data for cim repository while visiting decision tree TMW_NetworkIntCard, step number 0
févr. 16 17:25:51 0 Analyzer             527 Model TMW_NetworkIntCard : Retry number 1 with loop number 0
févr. 16 17:25:52 0 Analyzer             125 The type of the key property NetworkInterface is unsupported ,class TMW_NetworkInterface, alias of CIM class TMW_NetworkInterface, model TMW_NetworkIntCard
févr. 16 17:25:52 0 Analyzer             527 Error collecting data for cim repository while visiting decision tree TMW_NetworkIntCard, step number 0
févr. 16 17:25:52 0 Analyzer             527 Model TMW_NetworkIntCard : Retry number 2 with loop number 1

Using the workbench i can remotely connect to the cimV2 database.  When I do a collection test on the TMW_NetworkInterface-class, I see the 2 instances but the string-fields are empty, there are no names filled out for the NIC's.  No errors appear.
According to the userguide the monitoring agent and SNMP should be installed prior to TCP/IP.  In our case they have been installed afterwards.  Could this be the cause ? We would like to find a sollution without having to remove/reinstall TCP/IP.

Any suggestions are greatly appreciated.

Weno Caestecker
La Poste
France

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