*1 call pickup on dterm phone stopped working?
*1 call pickup on dterm phone stopped working?
(OP)
Hello All, I'm a computer hardware tech thrown into communications roll for 18 building 500+ users... no training or documentation for job so sorry for stupid questions.
Another Question: I have two main post 2000ivs determ phones that used to be able to pick up the other phones calls by pressing *1, now they can't, any ideas? This would help me greatly untill I get sent for the proper training required to do this job.
I did inherit the command manual and have taught myself a couple helpful commands 02, 53, 770, and E5, so any help at all would be so so so apreciated.
Another Question: I have two main post 2000ivs determ phones that used to be able to pick up the other phones calls by pressing *1, now they can't, any ideas? This would help me greatly untill I get sent for the proper training required to do this job.
I did inherit the command manual and have taught myself a couple helpful commands 02, 53, 770, and E5, so any help at all would be so so so apreciated.
RE: *1 call pickup on dterm phone stopped working?
RE: *1 call pickup on dterm phone stopped working?
Do you mean that *1 will pick up any call that comes in on the main no - cause I tried this and doesn't work - we're on an ics 120 - a colleague said that this only works if you're in a call pickup group. Is this correct and if so what are the CAT commands to set one up? Oh and since this is our live system I'm playing with - can I set one up without affecting other stuff. Many TIA.
RE: *1 call pickup on dterm phone stopped working?
First you have to allow Call pickup-direct in CM1514 (15=1). This should allow call pickup-direct for the default service class (15).
Next you'll assign an access code for Call Pickup-Direct. In CM 200, set A1=A021 (for the 2000IPS or IVS2). It is probably not A021 if you have an older 2000 IVS, but I do not have an IVS manual handy at the moment to look it up.
This should be all that you need to do to have call pickup-direct. Should be able to dial *1 + the number to pick up that line as it is ringing. If not, let me know.
DW
RE: *1 call pickup on dterm phone stopped working?
Example
160>200:201
160>201:202
160>202:200
This would put 200, 201, & 202 into a pickup group.
The stations do not have to be in any order, as long as it completes a full circuit.
RE: *1 call pickup on dterm phone stopped working?
RE: *1 call pickup on dterm phone stopped working?