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Refresh problem at the VM messages, messages to late.

Refresh problem at the VM messages, messages to late.

Refresh problem at the VM messages, messages to late.

(OP)
Hi all,

Sometimes the voicemail messages are not presented to the user, using the pone-manager or directly by the *17 the user have 0 messages.
The voice messages appears correctly some days later, and the users received a lot of old messages sometime to late.
The problem sound like a refresh problem on the VMPRO, at the message level.
Software details
IPO 406 sw 1.4.25
VMPRO 1.4.3
PhoneManager  1.4.6

Any solution or workaround will be welcomed.


Gustavo

RE: Refresh problem at the VM messages, messages to late.

Did you ever resolve this issue?  We are experiencing a simular problem.

RE: Refresh problem at the VM messages, messages to late.

(OP)
Hi smsam,

I don't know if it was fixed, but I installed the
last Voicemail pro Service pack available in the Avaya Web and I'm not receive any more complainds.

So, I recomending to install it.

Hope that this helps.

Gustavo

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