×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

Call Forwarding Outside (Off-net)

Call Forwarding Outside (Off-net)

Call Forwarding Outside (Off-net)

(OP)
I am programming a Vodavi STS Starplus system. I have worker outside the office that need to have an extension on the phone system, but do not need to have a phone in the office. I am trying to find out a way to have the call routed to their external numbers once a customer selects their extension. I tried using the Off-net forwarding, but it works only if I have a phone dedicated to that port/extension. I am looking to have the same thing accomplished thru the voicemail system. When I got the system, I was told it can be programmed that way, but at this point I am fresh out of ideas.
Any help would be greatly appreciated. Thanks in Advance.

RE: Call Forwarding Outside (Off-net)

Using an analog station port on your STS KSU, you should be able to make use of Voice-Over-IP technology.

You need an FXO module to plug into your analog station port, then you plug an analog phone into a paired FXS module at their house. Connected through a broadband connection, they'll have system access dialtone - and the extension will ring when you dial that analog port from the office (or from the AA).

Multitech makes some fairly affordable stuff that will do what I'm talking about.

- Joel

RE: Call Forwarding Outside (Off-net)

I installed an STS today and found out that Vodavi needs to send new software chips for me to switch out in order for the system to do any outbound calling. You may want to check with them about this. Good luck...

RE: Call Forwarding Outside (Off-net)

(OP)
Thanks for the info.
My system already does outbound calling, but only if I have a phone on that extension. I simply need to get the system to call out (forward off-net) once a specific extension is pressed even if there is no phone at that extension.
Thanks, V.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close