centrex compatability

Question

centrex compatability

chance2 (Vendor)

(OP)

12 Jan 04 02:11

on a kxtd 816 are there any problems using centrex lines from ma bell? problems, do's or don'ts?

mrpeabody (Vendor) · Answer 1 · 2004-01-13 11:21:53

Centrex lines are the same as regular lines, except they have extra features enabled. Worst case scenario: you have to dial an extra 9 to dial a regular local or long distance number.

skip555 (TechnicalUser) · Answer 2 · 2004-01-13 12:21:07

what features are you trying to gain with the use of centrex ?

chance2 (Vendor) · Answer 3 · 2004-01-13 22:06:34

I havent gotten to features, just wanted to make sure there was no "not supported" issues thanks

skip555 (TechnicalUser) · Answer 4 · 2004-01-14 14:01:43

if there are no features you particularly want from centrex you may want to consider that most of the customers I have with centrex complain about having to dial 9 and if you are using line groups its dial 9 twice (first for a outside line then to access centrex)

Im always having to explain to the users that its a co feature and not a function of my switch.

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centrex compatability