Losing voicemail ?? Losing voicemail ?? rkochis (TechnicalUser) (OP) 17 Dec 03 09:28 I have a site with a Starplus DHS 48/96 system in place. I received a help desk ticket this morning that a user lost 6 voicemail messages without doing anything. Has anyone had a similar occurance happen? Is there some key sequence that would reinitialize a mailbox and/or delete all vm? RE: Losing voicemail ?? ttech (Vendor) 17 Dec 03 09:44 I'm new on the vodavi scene But how old were the messages? I'm not sure about the one you have but with other voice mail systems there is a message age setting to automatically delete messages after a set number of days in the class of service. On the STS INSKIN VM the default is 10 days.Don RE: Losing voicemail ?? rkochis (TechnicalUser) (OP) 18 Dec 03 14:25 Hmmm, good question. I will check and let you know.