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EXECUTONE MEDLEY-NIGHT PROGRAMMING

EXECUTONE MEDLEY-NIGHT PROGRAMMING

EXECUTONE MEDLEY-NIGHT PROGRAMMING

(OP)
I have our executone medley set up with an ACD group that answers all incoming calls.  If busy then a second group gets the calls.  All night calls are also routed in the ACD group to the 2nd group.

However when the night time is reached the system just answers the calls with dead silence.  The calls don't ring anywhere.

Any ideas what I am doing wrong?

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