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Configuring a 4424 with DSS4450

Configuring a 4424 with DSS4450

Configuring a 4424 with DSS4450

(OP)
I am trying to configure a 4424 with a DSS4450 module.  I have been able to successfully program with no problems.  However, when I try to make a call to a user (using a DSS button) instead of the display showing the name that is being called it is displaying a lower case s for each letter of the name.  (Ex. Name=Bill, the display reads ssss; Name=Tom, diplay reads sss).  Has anyone ran into this before and what can I do to fix it?

Thanks,
S. Mick

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