NEAX2400 Command is not allowed for this login configuration
NEAX2400 Command is not allowed for this login configuration
(OP)
In MAT (Matworx NEAX2400 IMX Suite, Version 3.5) I can login, but when I try to access any command (i.e. ACFS, ANDD, AKYD) I get an error window that says "Command is not allowed for this login configuration". I went under the Configuration (on tool bar) and got a PBX Administrator window that hag FUG of 0 and FPC of 1. I can't find those anywhere in my manuals - help! I don't know if someone dialed in and changed the access level or if that's even possible. I appreciate any advice you can give me! Thank you.
RE: NEAX2400 Command is not allowed for this login configuration
For instance, I'm able to connect to one of my 2400ICS switches, but I get the same error message--"Command is not allowed for this login configuration".
If you're in the same situation, you'll have to get the old DOS Mat for your PBX.
RE: NEAX2400 Command is not allowed for this login configuration
RE: NEAX2400 Command is not allowed for this login configuration
RE: NEAX2400 Command is not allowed for this login configuration
RE: NEAX2400 Command is not allowed for this login configuration
If the problem is resolved, do you know how it was fixed?
RE: NEAX2400 Command is not allowed for this login configuration
No, the problem isn't resolved yet. I haven't had time to get back to it.
Do I need to do anything before I reseat the IO24 card? And should I do it during a slow time? (this is a hotel) What I'm trying to get at is, is this something fairly simple or should I call the vendor back to do it? (Could I hose the entire system if I don't do it right?)
Thanks for you help, I really appreciate it!
RE: NEAX2400 Command is not allowed for this login configuration
However, if the terminal has not worked since it was moved by the vendor, I would probably make them come back out to test and fix--the technician obviously did not test after moving the terminal. That way if anything goes awry the vendor will be responsible for it.