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Quicktime and Windows 2000 Problem

Quicktime and Windows 2000 Problem

Quicktime and Windows 2000 Problem

I have problems with quicktime running in win2k. I've installed the application and it will open wut it will not play anything.

Please advise.


"There is a fine line between confidence and conceit" - Ken Mai

RE: Quicktime and Windows 2000 Problem

Hi Turbo

I came across your message when searching for help with the same problem. So I've come back to let you know how I fixed it. I had to disable all hardware acceleration in my Display options. I haven't come across this solution elesewhere but I have seen a lot of similar complaints in other forums (including Apple's own), most of which had the whole Win2K system freeze when trying to load a QT movie. So far I've had no more bother, with hardware acceleration turned off via Display Properties/Settings tab/Advanced. Hope it works for you.


RE: Quicktime and Windows 2000 Problem

I have the same problem with Windows 2000 and Quicktime.  I've tried both versions 4 and 5 and still Quicktime generates an error and then closes.  I've tried disabling hardware acceleration but this did not help.  I also have a problem with Real Player on Win2k but thats another story.  Other than that, Win2k works great

RE: Quicktime and Windows 2000 Problem

Did you try to download Service Pack 2 for win2k?Maybe that'l fix problems using quicktime.Personally, when I downloaded SP2, my system was responding much faster, especially my HD.

RE: Quicktime and Windows 2000 Problem

I tried doing the same but its still not working! I put SP2 downloaded the latest quicktime version...also updated my browser with 6 but...still no solution!
I am not sure how to disable hardware accelaration! If any of you could kindly explain!

RE: Quicktime and Windows 2000 Problem

I was having the same problems, but this worked for me :-
> Go into Control Panel --> Quicktime
> Choose 'Video Settings' in the combo box
> Select 'Options'
> Untick 'Enable DCI' and 'Enable DirectDraw'
(The other 2 options should be automatically disabled)

That's it! Hope it helps for some.

RE: Quicktime and Windows 2000 Problem

When I opened Quicktime...it asked me if I wanted to update the latest drivers and it downloaded the right driver for me and then it started working!

RE: Quicktime and Windows 2000 Problem

My quicktime movie jumps and flickers at edges...on some computers..is there a way to get rid of it! I am using windows 2000..and I havent seen it flicker here..but when I see on systems with 98..it does sometimes..

kindly suggest!


RE: Quicktime and Windows 2000 Problem

Dear Cynewulf, if you are still out there...Thank you so much for your advice regarding DCI DirectDraw in the QuickTime control panel. I couldn't figure out why my computer would always freeze whenever I wanted to view certain QuickTime videos (specifically Sorenson Pro 3 compressed). I called Sorenson Tech Support, and even they couldn't figure it out. They had no idea. It was your advice that got it all working for me. I am forever in your debt.

Thank you. Thank you. Thank you.


RE: Quicktime and Windows 2000 Problem

I cannot get Quicktime audio to work under Win2k.

Tried every possible combination for the preferences/sound out, still no fix.

Any Ideas? Thanks.

RE: Quicktime and Windows 2000 Problem

I cant believe that after all this time (I'm new to win2k) this problem exists.  The trick about disabling stuff worked for 50% of the 2 .mov files I have.  I wouldn't have bothered installing this software but the media player doesn't play the filetype.  Why does anyone make movies using this piece of software!

RE: Quicktime and Windows 2000 Problem

Ok, here is another twist:  Quicktime I view that is embedded in webpages works great-- as long as I'm an administrator.  If I log in as a regular user it bombs.  Any advice?

RE: Quicktime and Windows 2000 Problem

Installing the latest version of DirectX (now it's 8.1) also helps a lot to use players like QuickTime, Windows Media Player, DivX Player and others:

Pay attention to download the correct DirectX for your platform: there's one for Win95/98/Me and another for NT/2000/XP.

Good luck

RE: Quicktime and Windows 2000 Problem

One of our customer reports a unusual quicktime behaviour : while playing a mov file, he gets some intermittent long (about 5-10 seconds) white screens, while the sound continues. The white screens dont occur at the same moment from one test to the other.
This happens only when playing from its cd-dvd-rom drive : when copied on the hard drive, the video plays fine.
The mov file is expected to be played in a Director animation, but the problem also occurs when the mov is played in the movie player.
Some technical background : the mov file is quite big (about 350 MB), compressed with Sorenson Pro 2. Its contains one video track, 7 sound tracks and 7 texts tracks (but one of each is enabled at a time). The data rate of the video track is about 120 kbs.
The different tracks were at first kept as external files, linked together with a link movie, but the problem also occurs with a flattened file.
The machine on which this problem occurs is a Sony Vaio laptop PCG-R600HEK, runing Windows 2000 5.00.2195 SP 1.
Being given the fact that the trouble come only when played on the cd-dvd-drive, we have tried to burn different CD-R, using several burners and software.
We think that the problem is probably related to the customer harware/software config. But as we prepare to duplicate this program massively, we would like to explore all the options.
Did someone already faced such troubles ?

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