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    I have a sx-2000 with a tone of 4025 sets and One user is killing handset cords by twisting the handset around,
  the "normal" Handset detanglers don't go far enough in the Mitel Handset any sources for Extra long plugs,   

RE: detangler

Looks Good I'll give it a try

RE: detangler

Hey Guys I have the same problem with Ericsson and these look like they will fit the bill
Thanks Hitechbuzz

RE: detangler

If you do have detanglers on phones and you get a call from a user that the phone sounds scratchy, it could be caused by the detangler. as they wear you end up with plastic dust in them which can cause problems. If the users twist things bad enough to wreck cords, they are going to twist enough to wear out the detangler.
I still think its amazing that people can twist cords that bad. I've seen them twisted to the point that they could hardly pick up the handset. Duh, you would think they might almost have the ability to see what they are doing and untwist the cord, but no....

RE: detangler

Bobg1 is right!  If I get a user with a detangler complaining about static the first thing I do is throw away the detangler.  Fixes the trouble 99.9% of the time.

RE: detangler

  I agree with Oldphoneguy & Bobg1  I have had instances where the user has complained of Static, I also Get Rid of it or Replace it and it will fix it 99.9% of the time, the other .1% of the time it is usually a pinched/crimped line cord   but since the standard Mitel Handset plug is too recessed for the Garden Variety of Detangler something else is needed,

RE: detangler

The static is definitely a problem with the detanglers. I discovered that years ago and advise all my customers NOT to use them if they don't want static and noise problems with their phones!


RE: detangler

static is a problem with the detanglers but its also a problem with cords that have been twisted enough to put a strain on the plugs or worse yet on the jacks in the phone or handset.

  not to mention phones that hit the floor becouse the cord is now tangled to the point of being only half the orginal length

RE: detangler

  Boy Looks Like I Opened a Can of Worms . . .
I tend to use them on a Case By Case Basis, I DON'T normally  recommend them to anyone but since we all know that are user's out there who will twist a 14 or 25 foot cord to 3-6 feet the Choice is simple (at least for Me) put one in and check the cord Every 6 months or as needed,  (since I can't always change user Habits) or replace the Cord every 2-3 months.  If the user complains of static & I know he/she has a Detangler I always first remove the detangler if static then replace the Handset Cord,

RE: detangler

I dont know that you opened a can of worms

 discussion is good we all learn

 I'de like to see more discussion on some issues on these boards often its question asked one point of veiw expressed and thats it

RE: detangler

I like more discussion on the forums also!

A few more tips dealing with static on modular cords and plugs, the whole modular concept was developed by the Bell System as a cost cutting measure in the mid 1970s. I worked at the Western Electric LA service center then and was involved with some of this stuff. Back to the tips -- the spring contacts in the jacks over time lose their tension and some oxidation builds up on them. With the constant movement of the cord you then get noise introduced into the connection. In most cases you can wiggle the cord and hear the static! My fix for this problem is to 'retension' the spring contacts and burnish them. I do this by sort of bending or lifting the spring contact outward slightly and 'running' a tool over the contacts which cleans the oxidation off. The tool I use is a modified ProbePic tool with the end bent 1/8" at 90˚. You could also use a modified paper clip bent the same way. But be careful not to distort the contacts! Also I just remembered that this trick only works on jacks that have 'free floating' contacts! I have used this technique for years for noisy handset and line cord jacks. This side effect was one of the negatives of the modular plug and jack design.

Hope this helps!


RE: detangler

We've solved the problem.

Repeatedly damaged cords now get a cross-charge sent to the offenders departmental head.
Nobody has paid yet but the number of damaged cords has dropped!

RE: detangler

  Move the base-set to the otherside of the desk and the cord twisting should be cut dramaticly.   Twisting of the cord is caused from the user passing the phone back and forth from hand to hand.  The usual course is pick up the ringing phone with the closest hand and pass it to the hand of the dominant ear.  Then it gets passed back to hang it up.  One twist adds up all day. The real danger of twisting cords is the deskset being pulled off to the floor one too many times.

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