O.K. I can't figure this out. I've got a workgroup using hunt #2 using ACD, Queue and night service that goes to voice mail. Now there are 4 different 800 lines, each pointing to their own hunt group and I use one coverage path to direct them all to hunt #2.
When they put hunt #2 into night service all the 800#'s give a busy signal instead of dumping into the night service location.
Can anybody tell me what i'm overlooking here?
Thanks
Aaron
When they put hunt #2 into night service all the 800#'s give a busy signal instead of dumping into the night service location.
Can anybody tell me what i'm overlooking here?
Thanks
Aaron