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Arserve 6.1 & W98 Problem

Arserve 6.1 & W98 Problem

Arserve 6.1 & W98 Problem

When ever i exit from Arcserve Manager my machine
locks up. I have tried a few things and nothing works.

Soyo AMD K6/450 128Meg.
Novell 3.2 IntranetWare Client32 -
Arcserve 6.1 for Netware - Build 78.003 4/9/97.
Windows 98 4.10.1998 - Explorer Ver 4.72.3110.1
AOL 5.0 & Internet Explorer 5.00.2314.1000

Please Email me at JTYBL@aol.com or call me on our
wats line 800-933-1335.

Jack Thornton - Youngblood Lumber Company

RE: Arserve 6.1 & W98 Problem

Thought this was a documented problem from awhile ago, but checked again anyway. Straight from the CAI's website (note the last sentence):

Q. How do I manage jobs with ARCserve and what kind of workstations can I use?
A. You can manage your jobs (backup, restore, copy) from the ARCserve manager which is a GUI Interface installed on the workstation. The manager will run on Windows 3.1, Windows 95 and NT. Only the ARCserveIT 6.6 manager will run on Windows 98.

RE: Arserve 6.1 & W98 Problem

I have the exact same problem as jack but I do have ArcserveIT 6.6

Windows 98 just freezes, is there an update patch?

RE: Arserve 6.1 & W98 Problem

YBLJack, and others -

I had the same issue.  CAI emailed me an updated "ASCOMM.dll" file.  After install, no more freezing.  You will want to install this file from wherever your client is installed (local/network).

Following the link for direct email support for your product version, from CAI:


Hope this helps ~

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