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Acrobat 3.0 won't open PDF files e-mailed via AOL

Acrobat 3.0 won't open PDF files e-mailed via AOL

Acrobat 3.0 won't open PDF files e-mailed via AOL

I am unable to open PDF files e-mailed to via AOL or Hotmail. When I try to open the file I get an error type 2 message. And sometimes my computer just crashes and I have to reboot.

This is how a friend tried to solve my problem. First, he took out my preferences thinking there might be a conflict. The same problems continued. Secondly, he trashed my Acrobat and Reader and emptied the trash can. After that, he reinstalled Acrobat and Reader. The same problem of error messages continuied. Then he reinstalled my Apple System Software. After that my Reader now gives an error Type 11 message and my Exchange gives an error Type 2 message. However, my Distiller will open.

My friend was at the end of his technical know how and went home after three hours of struggling with this problem. I will try to call Adobe Monday morning but was curious if anyone else run into this problem and how did they get past it?

Thanks, Ynnos

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