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Baring of internal calls 1
- Thread starter routermad
- Start date
GrandmasterOPI
IS-IT--Management
Kind of defeats the purpose of paying all that good hard earned money for a new PABX just to block internal calls
But if you use a short code it will stop you dialing another extension
ie
701
701
Busy
But if you use a short code it will stop you dialing another extension
ie
701
701
Busy
Not sure that this will work IIRC extn nos. are checked befor shortcodes
you could set all phone to DND & add entry to the DND exeption list. 0N should allow external callers ok but I havnt had a chance to test this yet.
I agree with grandmaster that this seems a very pointless exercise
you could set all phone to DND & add entry to the DND exeption list. 0N should allow external callers ok but I havnt had a chance to test this yet.
I agree with grandmaster that this seems a very pointless exercise
TRied blocking all users with variuos codes, spoke to Avaya they say you cannot block internal calls, even the no user user cant be blocked forinternal calls. Why bother buying a phone system! As this is a call centre get the supervisor to buy CCC then she can run reports on lazy gits and sack them!!
[lightsaber
PS New feature requests just laughed at this suggestion!
[lightsaber
PS New feature requests just laughed at this suggestion!
TheBoyWonder
Technical User
Barring internal calls is not possible.
crashtest1000
Vendor
I think there is a way of making the phone dial a number as soon as you go off hook. If you did this and made it dial a no such number it word sort of work.
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1
- #8
I have just tested this oon an IPO 1.4(22) & it does not work.
when testing did you dial a full extn no 13xx or did you dail 13 & wait?
the IPO process dialed numbers as follows:-
1) wait untill the user has dialed X didgets (Set in system\telephony & should be > than the no. off extn digits) or the user has paused for the dialing timeout 1 sec default
2) check to see if dialed digets match an internal extn. or Group
3) Proccess short codes & LCR's
DND & the DND exception list is still the only way I can think of achieving this but I would still like to know WHY bother? What reason is there to ban internal calls?
when testing did you dial a full extn no 13xx or did you dail 13 & wait?
the IPO process dialed numbers as follows:-
1) wait untill the user has dialed X didgets (Set in system\telephony & should be > than the no. off extn digits) or the user has paused for the dialing timeout 1 sec default
2) check to see if dialed digets match an internal extn. or Group
3) Proccess short codes & LCR's
DND & the DND exception list is still the only way I can think of achieving this but I would still like to know WHY bother? What reason is there to ban internal calls?
IPGuru, I think this is a Call![[gorgeous]](/data/assets/smilies/gorgeous.gif "[gorgeous] [gorgeous]")
Centre and he wants to stop users chatting to each other ![[pc]](/data/assets/smilies/pc.gif "[pc] [pc]")
(Surely this should be down the he company mangement i hear you ask!)
This feature has been requested B4, but Avaya state they have no plans to include this in any future build...sorry guys
![[lightsaber]](/data/assets/smilies/lightsaber.gif "[lightsaber] [lightsaber]")
Centre and he wants to stop users chatting to each other (Surely this should be down the he company mangement i hear you ask!)This feature has been requested B4, but Avaya state they have no plans to include this in any future build...sorry guys
To det this to work you need to set the Dial
Delay Count in system telephone to 2
It is possible to use the DSS keys and/or PhoneManager to bypass this "feature", so Managers/Supervisors would still be able to call staff.
Congratulations on spotting a solution to this unusual request
UNIVERSAL PLAN B:- When all else fails CHEAT!
Delay Count in system telephone to 2
It is possible to use the DSS keys and/or PhoneManager to bypass this "feature", so Managers/Supervisors would still be able to call staff.
Congratulations on spotting a solution to this unusual request
UNIVERSAL PLAN B:- When all else fails CHEAT!
Under "normal" circumstances dial delay count should eb set to 1 more digit than the number of ext digits. although with the short code we use to make park/ride more user friendly on 20XX terminals 2 digits more is safer.
it is when this count is reached or the dial delay time is exceeded that the system starts processing user input.
I still think this cheat was a good solution to a strange request Well spotted.
For those that missed it in previous posts
Short Code 2XXX
telephone No .
Feature Ride call
Where all exts are 2XX
press park on the 2030 & it will display the park bay no.
just dial the park bay to pick up the call
it is when this count is reached or the dial delay time is exceeded that the system starts processing user input.
I still think this cheat was a good solution to a strange request Well spotted.
For those that missed it in previous posts
Short Code 2XXX
telephone No .
Feature Ride call
Where all exts are 2XX
press park on the 2030 & it will display the park bay no.
just dial the park bay to pick up the call
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