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elite 192 busy lamps on an 8 button phone

elite 192 busy lamps on an 8 button phone

elite 192 busy lamps on an 8 button phone

all phones have 2 Call arrival keys and dial 9.  we want the recptionist to have the ability to see who is on the phone (like a busy lamp) using an 8 button display phone.

can we program this using the SAT software

RE: elite 192 busy lamps on an 8 button phone

Usually I like to give the receptionist a 32-button phone. The sixteen center buttons I would use for CO lines, Voicemail and ICM, etc. and the 16 buttons on the right for Direct Station Selection/Busy Lamp Fields (DSS/BLF)

But since you're working with an 8 button phone -
Go to Basic->Terminals->Multi-line  (Alt-BTM)
then select Line Key (second tab)
Select the receptionist's extension from the top right hand

On the left you should see LK# 1-12
You will only be working with the first 8

You will setup Feature access keys. For buttons that are already programmed like you call arrival keys (SIE) leave them alone.

For any available buttons select FA, you will then be prompted for an FA number, just work yourself up from 01 (01, 02, 03, and so on)

Once you have done that and uploaded the database, go to the receptionist's phone and for the buttons you setup as FA do the following:

Feature->Redial->"Press the Button"->Dial 1->Extension# of the extension you want to see

If you are not sure about what is currently programmed, just reply to the thread and let me know.

RE: elite 192 busy lamps on an 8 button phone

newbie here...

I have CAR assignments setup to have virtual extensions, but I am currently struggling with a method to have these Extensions ring as a button on my 8 button phone.

I have looked at a couple of things within the programming manual, but that is like trying to interpret hyrogliphics.  Can someone help?


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