Have been able to remove most system prompts (company greetings etc) by recording our own greetings but I cannot get rid of the system prompts for the voicemail boxes. If the ext is busy or unanswered, the system prompt cuts in and says sorry there is no to answer your call (or sorry the ext is busy), press 1 to leave a message, 0 for the operator etc. I want to skip this and go straight to the mailbox personal greeting if the ext is unanswered or busy but cannot find out how to do this. Any help would be appreciated.
Red Flag Submitted
Thank you for helping keep Tek-Tips Forums free from inappropriate posts. The Tek-Tips staff will check this out and take appropriate action.
Reply To This Thread
Posting in the Tek-Tips forums is a member-only feature.