Recently added an HP DeskJet 890c to a small NT (10 user) network. Server is 4.0 (sp4) - workstations are Win95, 98 and 2 NT WS.<br>
<br>
Once added to the network (via JetAdmin) if anyone, including the server, sends a test printpage errors jump up. The first failure is the HPRtbx10.exe the next is SPOOLSS.exe<br>
<br>
Once those two errors are shown, the spool service stops, and all printers are lost. However, once the spool service is started again - all the printers appear to fine.<br>
<br>
In event viewer, I see one error: HPTCPMON<br>
<br>
I've tried to uninstall/reinstall - grab new drivers. Tried another JetDirect box, CAT V and a different port on the switch. <br>
<br>
Finally, I tried the printer straight to my Laptop - the printer worked just fine.<br>
<br>
If anyone could shed some light, I would appreciate it.<br>
<br>
Thanks ~
<br>
Once added to the network (via JetAdmin) if anyone, including the server, sends a test printpage errors jump up. The first failure is the HPRtbx10.exe the next is SPOOLSS.exe<br>
<br>
Once those two errors are shown, the spool service stops, and all printers are lost. However, once the spool service is started again - all the printers appear to fine.<br>
<br>
In event viewer, I see one error: HPTCPMON<br>
<br>
I've tried to uninstall/reinstall - grab new drivers. Tried another JetDirect box, CAT V and a different port on the switch. <br>
<br>
Finally, I tried the printer straight to my Laptop - the printer worked just fine.<br>
<br>
If anyone could shed some light, I would appreciate it.<br>
<br>
Thanks ~