Toll free monitoring software
Toll free monitoring software
(OP)
Does anyone out there know of a software package that can dial/log toll free numbers that answer or do not and alert based on status of the connection?
Oink
Oink
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS Contact USThanks. We have received your request and will respond promptly. Come Join Us!Are you a
Computer / IT professional? Join Tek-Tips Forums!
*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail. Posting Guidelines |
Toll free monitoring software
|
Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.
Here's Why Members Love Tek-Tips Forums:
Register now while it's still free!
Already a member? Close this window and log in.
RE: Toll free monitoring software
What possible legitimate reason could you have for this functionality?
RE: Toll free monitoring software
Our carrier says that they can't pro-actively monitor voice lines or toll free numbers pointed at them; stating that testing is the only way to see if there is a problem. This testing is strictly reactive in nature as one must call the support center and initiate the testing.
RE: Toll free monitoring software
This is going to up the costs of the line I would think and will tie-up your lines for short periods but I dont see how else you can do it.
For some good starting points on scripting it all yourself drop by
http://www.faqs.org/faqs/fax-faq/
RE: Toll free monitoring software
I'm not sure but it also sounds like a good candidate for the SLA option. I don't quite think that SLA would dial each line, but if you had the agent in place, SLA could watch the agent.
let me know if you want to go the route of a custom agent. I'd be willing to help out.
Martin
If the sky is blue and the Sun is yellow.... Why isn't the air Green?