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Cannont open SQL Server - Remedy error 1658

Cannont open SQL Server - Remedy error 1658

Cannont open SQL Server - Remedy error 1658

(OP)
When I try running a Crystal Report in Remedy I get an error saying "cannot open SQL server" then it says "Error occurred in generating report.(ARERR 1658)"  This only happens when I have Crystal Reports with subreports.  Doesn't anyone know of a solution to this problem?

RE: Cannont open SQL Server - Remedy error 1658

I got this same error with ARS 5.1 user tool patch 1166. I upgraded to patch 1228 and the problem went away.

Check for an updated patch

RE: Cannont open SQL Server - Remedy error 1658

(OP)
Thanks, upgrading Remedy solved the problem.

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