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Does Nice work with AvayaG3 Single Step Conf

Does Nice work with AvayaG3 Single Step Conf

Does Nice work with AvayaG3 Single Step Conf

(OP)
Does the feature work for Record on Demand?

Is there documentation on how to configure Definity G3?

RE: Does Nice work with AvayaG3 Single Step Conf

What is it that you're trying to do? I'm not sure about the Conference thing you mean... ROD in Definity should work from the application Monitor, manually. Is this what you mean?

Kind Regards,
Maarten Copini
www.effecta.nl


-Please let fellow members know if their post was of any help-

RE: Does Nice work with AvayaG3 Single Step Conf

(OP)
SCC is a way to conference to an existing call.

I am looking for the TSAPI/ASAI implementation of the feature.

RE: Does Nice work with AvayaG3 Single Step Conf

Yes it works, but you have to do the ROD on the user that is already on the call - rather than the conferenced party.

Regards,
Chris Lynch
mailto:chris@chrislynch.net

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