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Am considering swiching to EDM 5.0, would appreciate and general feed

Am considering swiching to EDM 5.0, would appreciate and general feed

Am considering swiching to EDM 5.0, would appreciate and general feed

Am considering swiching to EDM 5.0 from legato, would appreciate and general feed.

RE: Am considering swiching to EDM 5.0, would appreciate and general feed

While we're not on 5.x yet, my overall advice concerning EDM is be afraid - be very afraid.

Do plenty of due diligence and exercise an evaluation period.  Look at incorporating performance metrics (success rates, performance rates) in the agreement.

RE: Am considering swiching to EDM 5.0, would appreciate and general feed

Don't know if you did this yet, but just wanted to drop in my two cents (more like twenty).  

We did this and had alot of problems, but it was mostly oriented around scsi tape drive issues (connectiviity, bent pins etc.).  The software upgrade itself went very smoothly, the users like the interface alot better, and the v880 we put it on is smokin' fast compared to the 3500 we were using.  Saw a big jump improvement in server throughput, swap usage, and speed of the backups.  Probably cut 2-3 hrs easy out of the backup runs overall.  Having said all that, the upgrade was a real pain in the a**.  We had the vendor uplift the server and the software, that went smooth.  But the prep work was a nightmare, we received very little help with the collection of the upfront data for prep for the upgrade...and there's quite a bit of it.  It took us about three weeks to do the data collection for all the hosts we have attached (150-200) so that the vendor could submit the change on their side.  Other than that and the tape drive issues, the upgrade of the software went good, lot's of benefits for performance, nicer gui (with java console), operator level security for restarts etc., and fixed ALOT of bugs with the 4.6.1 code.  Oh, almost forgot, as part of the prep work pain in the a**, you have to get all your clients to within a specific patch level for compatability to 5.0.  This will prevent you from having to upgrade all clients on the cutover day/weekend.  BUT, irregardless of the patch level, you'll have to upgrade SP, and SC clients the day of the upgrade.  This was pretty smooth for us as we're mostly Sol 2.7+ for our SC hosts and the vendor did the push the day of.  If your upgrading your server as well you need to include vendor $$ for ps time to do your zoning & masking unless you have the resources to move the config to the new server.  I think that's about it.  It's definately a project, but worth it to get to the better release.

RE: Am considering swiching to EDM 5.0, would appreciate and general feed

Thanks for your detailed response stgadmin

We did end up doing the upgrade and had similar prep pains.  We also had some pretty major teething probs post upgrade. Lots of annoying little bugs etc ... We have two EDM servers and as part of our refresh/DR we restore cross EDM's.  We have NO end of issues with the this and the 5.0 upgrade made it a whole lot worse and effectively detroyed our DR for a week or so until it was sorted.  Very long story, but EDM 5.0 client setuo is different to 4.6 which is what caused the issues. If you are relying on a similar concept - test it is my advice.

Just as a general observation I would consider this product to be very immature. To compound our issue we have had every single tape drive changed in our library's (DLT 7000) and frankly EDM's resilience to hardware problems is pitiful !

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