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Group SkillSets form

Group SkillSets form

Group SkillSets form

Trying to find the form that stores the Group Names with the Group Skillsets I've assigned against them.  I've looked in the SHR:Assignments form, but the CTIs and the groups are not listed "together".  What we're trying to do is run reports against the form to show, at a glance, which groups have which skills assigned to them.
We're running ARS 5.01 with Helpdesk 5 on a Win2K box against a Win2KSQL database.
Thanks in advance!
Dave Drake

RE: Group SkillSets form

When you run your query against the SHR:Assignment form make sure the Assignment Type is set to "Group with Skills" the group name is actually stored in the LoginIndivOrGroup field not the Group Name field.

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