×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

"probsummary.g" Adding a field

"probsummary.g" Adding a field

"probsummary.g" Adding a field

(OP)
Hi All,

I'm running SC3.0 sp5

In the current "probsummary.g" screen, I have the usual fields to search against i.e. Problem#, Category, Assignment etc.

I need to perform a Mass Update and change all the "Resolved" tickets to "Closed" but this value is held in the "Problem.Status" field in the table, and guess what...this field is not available on the probsummry.g screen.

I can add the field in the format design view...and I can even bind the field to the "Problem.Status" but when I try searching against this field...nothing happens. what else do I need to do to allow me to search against Problem.Status on the probsummary.g form?

Birklea

birklea ~©¿©~ <><
Dim objJedi as Jedi.Knight
Set objJedi[skyWalker].Aniken = FatherOf(useThe.Force(objJedi[skyWalker].luke))

RE: "probsummary.g" Adding a field

normally , there are some workflows behind the close function. Take care with this . What you can do , select from db manager your normal close format , options advanced query : last=true and problem.status="Resolved" . After this run the mass update. Normally the fields in the probsummary are automatically updated

bye

RE: "probsummary.g" Adding a field

(OP)
I got it to work!

I had the input for the field set as "Problem.Status" but of course I had type this in free-hand when I was in the format design view.

To fix it I actually used the combo-box and you know what, by selecting "problem.status" (note the case!) it worked.

Thaks for your input though

birklea

birklea ~©¿©~ <><
Dim objJedi as Jedi.Knight
Set objJedi[skyWalker].Aniken = FatherOf(useThe.Force(objJedi[skyWalker].luke))

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close