When trying to do backups through a modem I get error "Save Unknown Error". Support says this is a known problem, but I need to do a backup! Support said to try a different operating system. I have tried Windows 95, NT and 2000, still no luck. I have also tried using Matworx 3.53 to no avail. My local support guy can do a backup through a modem using Windows 98 and Matworx 3.0.8. Anyone else having these problems? Can anyone advise???
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IVS2000 Backups using Matworx 3.61SP4
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No, never have resolved. I spoke to NEC who stated it's a known problem. We use Expanets as first point of contact for telephone stuff and they received the same error. They also stated NEC doesn't support backups through a modem. I have a MAT Q cable which Expanets stated could be direct connected and a backup could be done. I was able to do a backup but when trying to verify the backup received an error. So at this point I'm not sure whether I got a good backup or not.
Seems like this problem is only on the older 2000 IVS systems. My IVS2's and IPS's backup fine via modem. Well darn, I was hoping I wouldn't have to drive to the site in a hurricane, but looks like I'm gonna have to bite the bullet.
The reason NEC doesn't support backups by modem is because if you were to get a disconnect during the backup, it might corrupt system data. We'll see if I can get a good answer from someone on this issue, though. Will let you know.
The reason NEC doesn't support backups by modem is because if you were to get a disconnect during the backup, it might corrupt system data. We'll see if I can get a good answer from someone on this issue, though. Will let you know.
If it is an IVS system have you tried using the old DOS MAT to backup?
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