×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

More Function will not work

More Function will not work

More Function will not work

(OP)
We have a legal Staff that usually travels alot one of our staff regulary recives lge. email when it says more avail. he hits the more function and nothing evershows up if you try to send the request again it tells you the request is being sent but it still never shows up all other BB in dept. wrk with same emails but his wont I scraped it clean and reinstalled all the latest and greatest all others work fine any ideas why just this particular will not recieve under the more function???

RE: More Function will not work

(OP)
It is a 857D with 2.5 op sys it runs off Enterprise bb server and running 3.5.1 desktop software config.to MS exchange

RE: More Function will not work

Have you looked at the following to see if any of them apply to this user?

The original message must appear on the Messages or Saved
Messages screen when your handheld receives the rest of the
message. If you delete the first part of the message, and then you select More to receive the rest of the message, your handheld is not able to receive more of the message.
The original message must also appear on your desktop. You are not able to receive more of the message if you have deleted,moved, or modified the message from your desktop Inbox.
Verify that your handheld is within an area of sufficient wireless coverage and verify that there are no Inbox rules that filter incoming email messages.

RE: More Function will not work

Make sure that the email messages are not being delivered to a folder that has not been configured for email redirection within the Desktop Manager software.

Obviously if a filter is moving email to a personal folder (ie a .PST file stored locally) then the Blackberry server will not be able to read more of that message.

Spy

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close