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Palm M130 "Fatal Alert" help needed

Palm M130 "Fatal Alert" help needed

Palm M130 "Fatal Alert" help needed

I bought a new Palm M130 for my father-in-law, which I just set up for him. Before, he was using a Visor which had third-party software called ePocrates (for doctors). I "Hot Synced" the Visor to his (Windows 2000) PC's Palm Desktop and then "Hot Synced" the PC with his new Palm M130. Now all of his data and applications are on the M130, but we constantly get this error message: FATAL ALERT init.c, Line:268, No serial library

We are forced to reset my Palm after this message.

Can anyone help us figure this out? I have had no luck searching Palm's support website for answers.

Thank you!


ps - I'm a Mac technician, but only have end-user level knowledge of PDAs, so thanks for any help you can provide!
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RE: Palm M130 "Fatal Alert" help needed

My only guess would be a version conflict with one of the applications you've loaded.  

Was the hotsync successful?  

If it were me, I'd clear the Palm memory, reload the Palm applications, making sure that everything works.

If that's cool, then load 3rd party apps one at a time until you find a bad actor.  You may need to find upgrades to some of your 3rd party apps.  

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