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Word causes spool errors

thread68-5227

Word causes spool errors

Word causes spool errors

(OP)
After printing a large amount of documents Word eventually gives a GPF in the spool file. This causes the system to eventually crash. The only thing that I found was an article in TECHNET about spoolss.dll file and a newer version. This article was also referencing a network printer which this is not. Has anyone ever seen this?


oneworld@goes.com

RE: Word causes spool errors

Are you using the very latest drivers for your printer? Check the manufacturers website. Printer drivers seem to be something that are updated constantly.

Jeff
masterracker@hotmail.com

RE: Word causes spool errors

(OP)
that was the first thing I did....Anything else?


oneworld@goes.com

RE: Word causes spool errors

Not a lot at the moment other than other obvious stuff, like the latest SP on your OS and Office. If you're running NT you could try running Perfmon with some memory counters and printing a lot of stuff to see if something is eating memory. How much free space do you have on your C: drive. If you run low on space, your spooler (at least) will puke when it can't create a spool file.

Jeff
masterracker@hotmail.com

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