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NT4 Server Crash

NT4 Server Crash

NT4 Server Crash

I have a NT4 server that crashes at random with the following message. No_more_system_PTES. Any ideas as to what is the cause?

RE: NT4 Server Crash

Jrr, you didn’t say anything else about what you’re running on the server, but generally that error means that a driver is not cleaning up properly. Some of the known times that this happens are:
If you’re running with over 4 gig of ram - fixed with SP2,
If you’re running SNA server,
Or If NT is running on a FAT partition and you have a file system filter driver running

For the FAT partition problem – SP 4 fixes the problem. If you don’t want to install SP4 the post SP3 hot fix is called getadmin-fix. Or you could convert the partition to NTFS.

The SNA problem is a result of the server sending keepalive messages to a lost client until it runs out of PTEs. This problem should be fixed by the latest SNA service pack. For more detailed info on how to fix this one see article Q137309 (MS knowledge base article).

If none of these help, you can set up kernel debugger, get the stack trace and use the command “!sysptes 3”. That should at least point you toward which page table entries are your problem.

Good Luck.

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