Make sure both your artboard and page setup setting match. Also make sure the printers manufacture driver is installed as opposed to the one that Microsoft auto-installs as it may leave out some of the larger page sizes. In AI's view menu, make sure page tiling in visible and the double click on the page tool (bottom left tool under hand tool) to center the page tiling (your print setup) to the artboard (your workspace). I'd buy a Mac if I could afford one.
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