Need Help on Dial By name? Need Help on Dial By name? PhoneMoe (IS/IT--Management) (OP) 14 Feb 03 16:45 Where in the VM Pro do you put the Dirctory for (First,Last)Ext for it to dial ?? RE: Need Help on Dial By name? JayNEC (IS/IT--Management) 19 Feb 03 08:43 You put it in the Manager application and upload it to the IP Office. I think it's the full name field on the user form.It does not go anywhere in the VP pro configuration.In addition, if they haven't recorded their name and set a password on their mailbox it won't work - that name won't match. RE: Need Help on Dial By name? kompupro (IS/IT--Management) 22 Feb 03 10:14 PhoneMoe,first you need to instruct all users to speak in their name using the record name box,after that send the incoming calls to the dial-by-name box, and presto! RE: Need Help on Dial By name? rweddy (Instructor) 14 Mar 03 15:02 *Set up a dial by name option in the VM Pro*Then under Specific tab define how to sort by first or last name*This searchs the full name in manager under user name*It will look for the first or last space in the application to determine what is first or last name**Mail box must be actived, ie usr must active their mail box, set password & record name to be used.