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Need Help on Dial By name?

Need Help on Dial By name?

Need Help on Dial By name?

(OP)
Where in the VM Pro do you put the Dirctory for (First,Last)Ext for it to dial ??

RE: Need Help on Dial By name?

You put it in the Manager application and upload it to the IP Office.  I think it's the full name field on the user form.
It does not go anywhere in the VP pro configuration.
In addition, if they haven't recorded their name and set a password on their mailbox it won't work - that name won't match.

RE: Need Help on Dial By name?

PhoneMoe,

first you need to instruct all users to speak in their name using the record name box,

after that send the incoming calls to the dial-by-name box, and presto!

RE: Need Help on Dial By name?

*Set up a dial by name option in the VM Pro
*Then under Specific tab define how to sort by first or last name

*This searchs the full name in manager under user name
*It will look for the first or last space in the application to determine what is first or last name
**Mail box must be actived, ie usr must active their mail box, set password & record name to be used.

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