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Fujitsu F9600 w/ Centigram Voicemail

Fujitsu F9600 w/ Centigram Voicemail

Fujitsu F9600 w/ Centigram Voicemail

(OP)
Our company has many Fujitsu F9600 w/ an integrated Centigram Voicemail system.  We used to remotely login to this voicemail server using ProComm Plus.  For some reason this feature stopped working.  I found out somebody tried to dial into the voicemail server using hyperterminal, which did not work.  Now we cannot login remotely using ProComm. We can connect, but there is never any login prompt.  The modem is sending the data, but nothing is being returned.  No login prompt or anything.  Any ideas???

RE: Fujitsu F9600 w/ Centigram Voicemail

ProComm may need to be set to Half duplex to get the prompt.  Under Options > DataOptions > Advanced change Duplex from Full to Half and see if that does the trick.

RE: Fujitsu F9600 w/ Centigram Voicemail

My recollction is that the Centigram also only used software flow control... if you haven't already, after connecting, try hitting a CTRL-Q or CTRL-S to see if the screen changes or starts to display.

The one I used to administer (in a past life) had so many problems on the physical port the modem was connected to that we finally attached the modem to the 'termainl' port and used an a/b switchbox between the on-site terminal and the modem.

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