×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here
*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

Re-Installing NICE Voice logger

thread911-467041

Re-Installing NICE Voice logger

Re-Installing NICE Voice logger

(OP)
After HDD failure, I had to make a new installation of Nice Log system. The problem is that I had new HDD smaller in size than the original one - therefore third partition used for audio files is smaller in size. After changing the number of "segments" (that are created in third partition during installation) in config file, installation was succesfull.
On the other hand, NiceSupervisor is reporting CheckSum error, and no recording is performed.
Are there any clues how to work around this or do I have to contact Nice?

TIA,

Ivo

RE: Re-Installing NICE Voice logger

Personally, I would contact NICE regarding this.  The database is set-up with all sorts of weird and wonderful config settings - and im pretty sure disk size (i.e online storage time) is going to be one of those settings.

NICE probably thinks your HDD is corrupt and therefore is not recording calls onto what it THINKS is a corrupt hard drive !

Not something I have ever encountered, but would be interesting to see the results - last time we had a Hard Drive replaced it cost us a fortune !

Regards,
Chris Lynch
NICE Administrator
TeleTech UK Ltd
mailto:chris.lynch@teletech.com

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login
Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close