Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Caller ID Between Systems

Caller ID Between Systems

Caller ID Between Systems

We have integrated an Avaya G3R and a Cisco Call manager successfully. However, we cannot paas caller id. We have it setup through a TN464GP card in the switch. We pass the Ani info. All the digits go through. The call manager recieves the full 10 digits instead of just the 4 digit extension and the name associated with the extension does not pass? Anyone run into this problem before?

RE: Caller ID Between Systems

I have had experience with this on an NEAX 2400 IPX. In the command that you use in MatWorX is AAND. How many are you telling it to skip and add? If you put in for example, skip 4 and add 0 - you will get the last digit of the 5 digit extension of the number of the station you are calling from. What are you telling it to do?

RE: Caller ID Between Systems

I work on Avaya equipment.  You would need to have the RTU turned on QSIG.  Avaya defines QSIG as:

"QSIG is the generic name for a family of signaling protocols. The Q reference point or interface is the logical point where signaling is passed between two switches in a private network. QSIG signaling allows certain features to work in a single-vendor or multi-vendor network. QSIG complies with the International Organization for Standardization (ISO) Integrated Services Digital Network (ISDN) private-networking specifications. QSIG is defined by ISO as the worldwide standard for private networks. QSIG uses ISO standard protocols as well as call independent signaling connections (CISCs), administered as non-call-associated temporary signal (NCA-TSCs)."

In a nutshell, it is a standard communication protocol common to different telecom systems from different manufacturers.  I do know that QSIG with supplimentary services will pass the CPN data between the G3R and the Cisco Call Manager.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close