ACD question
ACD question
(OP)
Phone system: Meridian 1 61C
Voice messaging: Meridian mail 12
equipped with ACD, music on hold and intralia
While callers is on hold or while waiting in an ACD queue
Is it possible to give them the option to press a number to leave a message? and how to do it
Example: please stay on line to keep your calling priority or press 2 to leave us a messageā¦
Thank you very much
Voice messaging: Meridian mail 12
equipped with ACD, music on hold and intralia
While callers is on hold or while waiting in an ACD queue
Is it possible to give them the option to press a number to leave a message? and how to do it
Example: please stay on line to keep your calling priority or press 2 to leave us a messageā¦
Thank you very much
RE: ACD question
Meridian-1 Tech
RE: ACD question
You may be interested in Forum798 , a meridian forum.
JerryReeve
Communications Systems Int'l
com-sys.com