Here's the instructions on how to un-install EZCD Creator 4. I've received a bunch of requests for help in recent months and want to apologize to anybody who hasn't heard back from me. I don't always sufficient time to help all who requested it. I'm posting this procedure here so those who are sufficiently confident will be able to fix the problem on their own. Those who don't feel up to following the procedure on their own should get a more technical friend to walk them through it. What I'm trying to say is that this procedure is not very difficult to understand. It's do-able if not by yourself then by someone you know. If you write to me for help, don't hold your breath. I'm posting this as a response to an email I rec'd on Dec 7th. 2002.
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r o x i o | Help with Your Roxio Software
000929-000005
How to correctly uninstall and reinstalling Easy CD Creator 4
How to uninstall/reinstall Easy CD Creator 4.
This information applies to the following products:
Easy CD Creator Deluxe 4.x Suite
This information applies to the following operating System(s):
Windows 95
Windows 98
Windows ME
Windows NT 4
Windows 2000 Professional
Note: This article applies to uninstalling/reinstalling Easy
CD Creator 4 only, if you are using Easy CD Creator 5
Platinum, please refer to article # 010426-000000.
Note: if you are running Windows NT or 2000, login as
ADMINISTRATOR, not just a user with administrative rights.
Click Start button and select "Setting"/"Control Panel" menu
options.
Select the "Add/Remove programs icon.
Select and remove all Easy CD Creator programs and remove all
shared files when prompted.
Click Start button and select Find (Search)/Files or Folders
menu option.
Perform a search for the following files and rename the
extensions to ".rox "if found. (example cdrtc.dll to
cdrtc.rox.)
Cdrtc.dll
Cdral.dll
Cdr4dll.dll
Cdr4vsd.vxd
Cdr4vsd.sys
Search for Adaptec files and folders and delete.
Warning: the next step involves editing your System Registry.
We strongly recommend you export your registry before
attempting any editing. Editing your registry incorrectly can
cause irreparable system damage. We recommend that if you do
not feel comfortable editing your registry that you skip this
step.
Click Start button and select "Run" menu option.
Type "regedit" and click OK button.
Select Hkey_Local_Machine/Software and remove any of the
following keys:
Adaptec shared
CDR4VSD
Components
Direct CD
Easy CD Creator
Easy CD Engine
SoundStream
SPG Master Setup
Take Two
Webcheckup
Exit the registry editor.
Perform system restart.
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I wanted to respond to some of the posts since my last post here:
to piscado1:
EZCD Creator worked for you? Great.
-Can I explain it?
Yes.
-Will I explain it?
No. I'd much rather use my time solving problem rather than explaining why you aren't having one. Suffice it to say that I never said EZCD creator simply doesn't work. All I said was that it causes problems not limitted to it's own operations but problems that affect all cd-burning software. I suggest you simply enjoy it while it lasts cuz if my experience is indicative, it won't last.
To a-t:
So you've installed EZCDCreator on windows XP? Here's a procedure from Microsoft I recently found when researching a problem a friend was having shutting down their XP desktop. They blue screened every time they shut down. Always they saw the same Stop Error message, very similar to the one referenced below - FYI, removing EZCD Creator fixed the problem. The reason I mention this is because it gives you an idea of just how varied are the negative aspects of installing this application.
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Computer Automatically Restarts After You Upgrade to Windows XP
The information in this article applies to:
Microsoft Windows XP Professional
Microsoft Windows XP Home Edition
This article was previously published under Q311466
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
After you upgrade your computer (with Easy CD Creator Platinum 5.02b and the DirectCD component installed) to Windows XP, you may experience one of the following symptoms:
Your computer may automatically restart when you try to shut down.
When you shut down your computer, you may receive the following error message on a blue screen:
STOP 0x0000000A (0x000002DC, 0X000000FF, 0X00000000, 0X804E9D48)
IRQ_NOT_LESS_OR_EQUAL
CAUSE
This problem may occur if you are using a version of the DirectCD component of EZ CD Creator that is incompatible with Windows XP.
RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To resolve this issue, contact Roxio to inquire about the availability of a fix for this issue. For information about how to do so, please view the following Roxio Web site:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
To try to work around this issue:
If Easy CD Creator is still installed, uninstall it, or uninstall only the DirectCD component.
Rename the Udfreadr.sys and Cdudf.sys files that are located in the %Systemroot%\System32\Drivers folder to Udfreadr.old and Cdudf.old. File properties:
Udfreadr.sys, 23-Oct-01, 5.0.2.155
Cdudf.sys, 11-Jan-01, 5.0.2.155
NOTE: These files may have already been removed by the uninstaller program for Easy CD Creator.
Delete the following registry keys:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\cdudf
Restart your computer.
MORE INFORMATION
For additional information about related topics, click the article number below to view the article in the Microsoft Knowledge Base:
311806 Windows XP Restarts When You Try to Shut Down Your Computer
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To all: One thing I don't see many people looking at is whether the operating system's support apparatus for the application is in place as it should be. In addition to having the correct device driver installed your operating system has to have files in place to handle tasks reqested by the cd-burning software. Sometimes an installation program will write over these support files with older versions of the files with the same name. This usually causes problems as old versions won't support all of the fnctionality supported by the newer version. To avoid this it's necessary to scan your files looking to see if the version # currently in place is older than the version that was there initially. The various windows operating systems come with different ways to do this. For windows98 you run SFC (STart - RUN - SFC) ..... for windows 2k/xp you open the command prompt (start - Run - cmd) then run the command (SFC /Scannow). It's a good idea for everybody to run these programs on a regular basis. I've often found SFC to be an effective fix for strange problems ... rather than finding the needle in a haystack it's like replacing the whole haystack.
Best Regards,
markoff
spamturbation@yahoo.com