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Call Recording to Others Mailbox

Call Recording to Others Mailbox

Call Recording to Others Mailbox

(OP)
Has anyone been able to enable automatic call recoring for a group or a user to record into a different mailbox.  My customer wants to monitor sales calls automatically and all I can do is record the call into the users mail box.

RE: Call Recording to Others Mailbox

Set the call monitoring on for the group and not the agent, it should be recorded in the voicemail subdir for the group.

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