hot sync after hard reset problem

terrydoughty · Nov 21, 2002

I had to do a hard reset as I could not restore my Palm m500 after battery ran down witha soft reset. I had to erase all data (but it is backed up on PC).

When I try to hotsync I get the emssage "unable to initiate HotSync operation because the port is in use by another application.

Can anyone explain in simple terms (for a simple person) what the probelm is, please.

xjlkx · Nov 22, 2002

Are you using USB or serial? What version of Palm Desktop are you using? If it is serial, make sure that you've selected the same com port for the serial port you're actually plugged into - you can change these settings in the Hotsync Manager "setup" screen.

terrydoughty · Nov 22, 2002

Thanks, but I have resolved the problem by doing another hard reset.
All is well again.
Sorry for troubling you.

homerunkevin · Jan 13, 2003

guys, i have the same problem. that fixed the problem. Thank god. Thanks Terrydoughty Love always,
Kevin Z
Techncial Support specailist
kevin@hsmc.com

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hot sync after hard reset problem

terrydoughty

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xjlkx

IS-IT--Management

terrydoughty

Technical User

homerunkevin

IS-IT--Management

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