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Restore Factory Defaults/Reset SuperPipe 155

Restore Factory Defaults/Reset SuperPipe 155

Restore Factory Defaults/Reset SuperPipe 155

(OP)
Does anyone know how to reset or restore the factory default config to a SuperPipe 155?  I have contacted Lucent tech support, but no one will help because they say they no longer provide support for the SuperPipe routers.  According to Lucent, all SuperPipe support is now directed to Tech-Data.  Tech Data will only provide support if you purchased it from them.  Even the reseller cannot get tech support.

Any help is appreciated.

RE: Restore Factory Defaults/Reset SuperPipe 155

First of all, I don't know who you talked to, but Lucent does still indeed support the Superpipe router.  Superpipe support has not been directed to Tech-Data as you mention.  Did you call their 866-Lucent8 number?  All I know is you need a support contract from Lucent to get phone support from them.

Here's the procedure:

Before implementing this procedure, make sure you have the necessary TAOS software.  Nindy procedure is often done to recover
from a "lost admin password" condition.  In my experience with 9.1-144.1 code, a Nindy won't necessarily put the box to defaults.
What will work is to Nindy using the below procedure with  7.4.2 as a temporary load.  Then load the code you want to use via
TFTP, SCM, or console.

Prior to this procedure, you will need to have a software load DIFFERENT from the load currently in the unit (either above or below the current software version)
1)     Power off the SuperPipe
2)     Set communication software to:
        57600 bits per second
        No parity
        8 data bits
        1 stop bit
        No flow control
     and connect
3)     Locate the Nindy button on the rear of the unit (between the serial cable connector and the 10BaseT port)
4)     Press down the Nindy button (using a pen top or something else)
5)     Power on the unit
6)     Continue to hold down the Nindy button until the Fault Light turns off
7)     Once the unit boots, you will see the SPIPE>
8)     At the prompt, type: EF <enter>
        You should see:  Erasing contents of flash 2
        EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
9)     At the prompt, type: EP <enter>
        You should see:  Erasing contents of flash 1
        EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
        Erasing contents of flash 2
        EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
10)    At the prompt, type: DF <enter>
11)    You will see CKCKCKCK
12)      The Display will then show: CKCKCKCK
13)      Now upload the SuperPipe software using the 1K X-modem protocol in your communications software.
Note:      When using HyperTerminal, you would go to: Transfer... Send File..., select 1K x-Modem and then browse to the file
14)    When the software is loaded, the unit will automatically reboot.  Reset your communications program to 9600 bits per second and reconfigure.

RE: Restore Factory Defaults/Reset SuperPipe 155

(OP)
Thank you for the information.  I am attempting to recover from a lost admin password.  Does the procedure for uploading new software require you to know the admin password?

Thanks

RE: Restore Factory Defaults/Reset SuperPipe 155

No, the Nindy procedure does not require that you know the admin password.  In fact this is a common way to recover passwords on Pipelines.

RE: Restore Factory Defaults/Reset SuperPipe 155

I'll expand on the admin password recovery issue a bit.  This is applies to the P50, P75, and P130, and may apply to the 155 as well although I'd like someone to confirm this as I don't have a 155 but they seem to have a similar nindy proceedure.

Many times it's necessary to flash the device down to a very old software version, then back to the most current in order to clear out the previous admin password.

When you update or reload the firmware at it's current version or to a newer version, it will frequently import all of the old configuration settings, including the admin password.  Flashing down to a _very_ old version will usually clear out the admin password as the new _old_ software isn't able to correctly import it.  Then a quick flash back up to the latest software gets you going.

--------------

Below I include MaxPipeline's excellent nindy proceedure for the Superpipe 155 for future search engine users who stumble onto this post.

The proceedure below is almost identical to the nindy proceedure for the P50,75,130, the only difference is that there is no nindy button on the back, you have to open the shell, and put a jumper on a pin.  A search for pipe75 nindy on google should turn up the proceedure.

Mike

--------------

MaxPipeline (Vendor) Nov 16, 2002
First of all, I don't know who you talked to, but Lucent does still indeed support the Superpipe router.  Superpipe support has not been directed to Tech-Data as you mention.  Did you call their 866-Lucent8 number?  All I know is you need a support contract from Lucent to get phone support from them.

Here's the procedure:

Before implementing this procedure, make sure you have the necessary TAOS software.  Nindy procedure is often done to recover
from a "lost admin password" condition.  In my experience with 9.1-144.1 code, a Nindy won't necessarily put the box to defaults.
What will work is to Nindy using the below procedure with  7.4.2 as a temporary load.  Then load the code you want to use via
TFTP, SCM, or console.

Prior to this procedure, you will need to have a software load DIFFERENT from the load currently in the unit (either above or below the current software version)
1)     Power off the SuperPipe
2)     Set communication software to:
        57600 bits per second
        No parity
        8 data bits
        1 stop bit
        No flow control
     and connect
3)     Locate the Nindy button on the rear of the unit (between the serial cable connector and the 10BaseT port)
4)     Press down the Nindy button (using a pen top or something else)
5)     Power on the unit
6)     Continue to hold down the Nindy button until the Fault Light turns off
7)     Once the unit boots, you will see the SPIPE>
8)     At the prompt, type: EF <enter>
        You should see:  Erasing contents of flash 2
        EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
9)     At the prompt, type: EP <enter>
        You should see:  Erasing contents of flash 1
        EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
        Erasing contents of flash 2
        EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
10)    At the prompt, type: DF <enter>
11)    You will see CKCKCKCK
12)      The Display will then show: CKCKCKCK
13)      Now upload the SuperPipe software using the 1K X-modem protocol in your communications software.
Note:      When using HyperTerminal, you would go to: Transfer... Send File..., select 1K x-Modem and then browse to the file
14)    When the software is loaded, the unit will automatically reboot.  Reset your communications program to 9600 bits per second and reconfigure.

RE: Restore Factory Defaults/Reset SuperPipe 155

Where can I download TAOS software for the superpipe 155...
I need to recover a admin password.

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