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Invoice Won't Print Multiple Pages

Invoice Won't Print Multiple Pages

Invoice Won't Print Multiple Pages

(OP)
I have invoices with numerous line items that in any other program would take 3 pages to print. In Peachtree, I get the first page only to print, then page 2 is blank with my total at the bottom. Can anyone help?

RE: Invoice Won't Print Multiple Pages

I would assume you are stating that line items are missing from the invoice. Meaning it is only printing page #1 with the line items and then page #2 only with the total (there should be other pages of line items). You also state any other programs will take 3 pages to print the line items. Forms can be set up differently and not all forms from different programs will provide for the same number of line items per page. What you need to do is count how many line items you should have by looking at the invoice on the screen and then determine if the number of line items on the printed invoice is different. Does this happen with more than one invoice or only one specific invoice. More information is needed on this to help you.

RE: Invoice Won't Print Multiple Pages

I have also noticed that you posted in this section that you customized your invoice. Is this problem related to using one of your customized invoices or a preform of Peachtree's. Because if it is the customized one you stated in the other post that you do not have it listing all line items from what I can determine.

RE: Invoice Won't Print Multiple Pages

(OP)
  Hello and thanks for your response. Both issues relate to a customized form. The increasing page count issue was resolved. I wanted a descriptive invoice, not one listing line items. The "full invoice comment" field apparently was never meant to function in a text-only mode. I was pointed to a different form where the "note" icon performed the task as long as I deleted line item descriptions from my screen before printing.
  Yes, line items are missing from the invoice...page 2 should pick up where page 1 leaves off but it doesn't. Page 2 also prints with my company name, and all my other headings, just like a fresh new invoice. The number of line items I should have (by looking at the invoice on the screen) is different from the printed invoice. This happens on every invoice that is longer than what can fit on one page.

RE: Invoice Won't Print Multiple Pages

Okay, now i understand. Another question, do you have in the design of your invoice the line items printing from a GROUP or do you have them listed separately in each line?

Mark

RE: Invoice Won't Print Multiple Pages

More explanation of what I mean above - "do you have them listed separately in each line?" meaning did you place each field in it's location - ie item number, unit of measure, unit price, extension etc.

RE: Invoice Won't Print Multiple Pages

(OP)
Hello. I have the line items listed separately. Am I supposed to group them for it to work? And if so, how do I do that?

RE: Invoice Won't Print Multiple Pages

(OP)
The only field I was told to use so it would print more like a letter than a line item invoice, was the "description." Removing the description while working on the "task" of creating an invoice causes the software to pick up the text on the "note" icon.

RE: Invoice Won't Print Multiple Pages

Okay, I missed something important then. You said you were directed to use a different form other than an invoice. What is the name of the form and the form filename. The form filename you should be able to get when you go to save the form. You will see it at the bottom right corner of the SAVE AS box. Maybe there is something unique to this form. Are you also stating that you are only using the field called Description for each line item listing?

As far as group or separate line items you can do either way except maybe not with the form you are using.

Thanks
Mark

RE: Invoice Won't Print Multiple Pages

(OP)
I begin by going to Tasks, then Sales/Invoicing. I do enter line items on that screen, but when I'm done, I click on the description field and delete just that part. By doing that, it somehow forces the software to pick up my text off the "note" icon.  I was using all the fields except the "description" field to get it to print the note. The invoice still totals correctly.

I started with one invoice and was told to use a different one to make it behave the way I wanted it to. The one I'm using right now is INV00003.FRM. I hope this clears it up. I've only been using this program for a couple of months with virtually no training except for the book. Very frustrating.

RE: Invoice Won't Print Multiple Pages

First INV00003.frm is a custom invoice form; when you select a preform and then save it as a new form when customizing it Peachtree will assign a new form number to it as in INV00004 INV00005 etc (low numbers). Inv forms start in the high numbers like INV0103X or INV0104X. What original form number did you use.

Also I tried deleting the description and also placing a NOTE in the NOTE section. Only one line of the NOTE will print if you delete the first, second and third descriptions on the line Items. I also tried when entering the NOTE to "Ctrl"+ENTER to go to the next line in the NOTES section, entered the note and still only my first line of the NOTES appears in line item #1.

As you stating that you delete the first line item description only or all of them, each line item and replace it with a note. Still very confused because when using the NOTE section you can have it print the NOTE either before or after ALL the line items. Sorry, just can't quite understand what you are attempting to do here.

Mark

RE: Invoice Won't Print Multiple Pages

(OP)
As I am new on this forum, I don't know if it's appropriate to ask for another means of contacting you. If so, would you please let me know?

RE: Invoice Won't Print Multiple Pages

I believe you can request an alternative form of contact from someone. Only you can not solicit business for gain on the forum.

If I am incorrect, please someone correct me.

Mark
Email:  markanas333@hotmail.com

RE: Invoice Won't Print Multiple Pages

(OP)
Thank you Mark. I'll email you on Monday since it is almost close of business here. Thanks for your patience, I don't know where else to turn.

RE: Invoice Won't Print Multiple Pages

You can do multi-page invoices.  I do it all the time.  Hit the wrong button before and goofed up my first try at answering you.  

Issue is that Peachtree hard coded the lines that go on a form.  Some are allowed to stretch and others aren't.  You need to create a description inventory item.  That can then be placed on the form.  You should only be able to get about 250 characters per line though.

Bill Couture
http:\\WWW.SBTBILL.COM

RE: Invoice Won't Print Multiple Pages

Yes, I am aware of the comments notes section in the ddf's of 2000 bytes. Each split up of 250 bytes. This is where I think we are starting to see the problem. I just want to determine why he is using the NOTE section. There may be an alternative to the way he is doing it at this point. More will be determined on Monday.

Mark
Email:  markanas333@hotmail.com

RE: Invoice Won't Print Multiple Pages

I have had this same problem and after some trying found out that my custom form had pushed the print area out and not contiued on to next page. To test if this is what happened you may try printing to a pre-defined form and see if this clears the two prolems you had. I fthis does contact me for further solutions.

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