Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

report viewer

report viewer

report viewer


       we got a little problem on our site. We had Crystal Reports Server installed on our server together with IIS. All worked quite well, but since a few days ago we do not see anything when calling a report only the frame the buttons, but the info screen rests blank. The database connection is okay, because the export of a report works well and shows the right data. I have already reinstalled CR 8.5 on the server again, but without any success.
Does anyone have an idea?

Replies continue below

Recommended for you

RE: report viewer

Does this occur when you switch between Info Analyzer and Info Viewer? (Toggle page on demand option from the Info Desktop).

I'm guessing that you're using Info Viewer, but will have the data returned if you switch to Info Analyzer.


RE: report viewer

Hi Naith,

           I do not quite understand your question. What we have is a ASP page called MakeReport.asp, which produces the report. I will send you the page right now. Perhaps it is useful.


    <TITLE>Make Report -- pv72sp1 / pvmaster </TITLE>
    <META NAME="GENERATOR" Content="Microsoft Visual Studio 6.0">
<!--ExtractID==20020301201108_pvmaster<BR>--><!--Start Date==12<BR>--><!--End Date==12<BR>--><!--PeriodType==ANNUAL<BR>--><!--Resources==True<BR>--><!--ActualReported==A<BR>--><!--ValueEffort==E<BR>--><link rel="stylesheet" type="text/css" href="/base_en/Shared/stylepvltblue.css">
            <BODY BGCOLOR=C6C6C6 LANGUAGE="JavaScript" ONLOAD="Page_Initialize()" class="stdheader"
            topmargin="0" marginheight="0">

<table class='nopad' border=0 width='100%' cellspacing=0 cellpadding=0 vspace=0 hspace=0 frame='void'>
  <tr class='nopad' nowrap>
    <td class='nopad' valign='top' align='left'  nowrap>
        <a href="javascript:top.history.go(-2)"><img align=left hspace=0 vspace=0 border=0 width=16 height=16 src="../Shared/goback.gif"></a>
          <a href="javascript:top.history.go(-2)">Select a Report</a>
    <td class='nopad' valign='top' align='right'>
      <table class='nopad' border=0 cellspacing=0 cellpadding=0 vspace=0 hspace=0 frame='void'>
        <tr class='nopad' nowrap>
          <td class='nopad' valign='top' align='right'>   <a title='www.PlanView.com' target='_blank' href='http://www.planview.com' class='menubar'>
              <font color='#FFCCCC'>

    WIDTH=100% HEIGHT=96%
<PARAM NAME="EnableRefreshButton" VALUE=1>
<PARAM NAME="EnableGroupTree" VALUE=0>
<PARAM NAME="DisplayGroupTree" VALUE=0>
<PARAM NAME="EnablePrintButton" VALUE=1>
<PARAM NAME="EnableExportButton" VALUE=1>
<PARAM NAME="EnableDrillDown" VALUE=1>
<PARAM NAME="EnableSearchControl" VALUE=1>
<PARAM NAME="EnableAnimationControl" VALUE=1>
<PARAM NAME="EnableZoomControl" VALUE=1>

function Page_Initialize()
    var strURL, iPos

    strURL = self.location.protocol + "//" + self.location.host + self.location.pathname
    iPos = strURL.lastIndexOf("/")
    strURL = strURL.substring(0, iPos) + "/rptserver.asp"
    if( ScriptEngineMajorVersion < 2 )
        window.alert( "IE 3.02 users on NT4 need to get the latest version of VBScript or install IE 4.01 SP1. IE 3.02 users on Win95 need DCOM95 and latest version of VBScript, or install IE 4.01 SP1. These files are available at Microsoft's web site.")
        CRViewer.ReportName = strURL
      var webBroker, webSource
        webBroker = new ActiveXObject("WebReportBroker.WebReportBroker")
          webSource = new ActiveXObject("WebReportSource.WebReportSource")
        webSource.ReportSource = webBroker
        webSource.URL = strURL
        webSource.PromptOnRefresh = true
        CRViewer.ReportSource = webSource
function ShowError(e)
  var lErrNumber = e.number&0xFFFF
  window.alert( e.name + "\n" + lErrNumber.toString(10) + ": " + e.description )


RE: report viewer


Are you in the right forum? I assumed you were talking about the Seagate Info viewers.

Anyway, where you've specified ActiveXViewer, do you still encounter the problem if you switch to a java or dhtml viewer?


RE: report viewer

Okay sorry you are right! Got confused this morning.


Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close