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problem with calls tx to vm automatically

problem with calls tx to vm automatically

problem with calls tx to vm automatically

Hello, I have a MICS 4.0 and 16 channel NAM 4.0. For some reason it appears that internal extension calls and transfer calls are to the subscribers mailbox with one brief ring automatically. I have the call fwd set to 4 rings,the DND is not on and the user doesn't have the intercom on hold by accident.
Has anybody been experiencing the same problem?

RE: problem with calls tx to vm automatically

Might wanna check to see if Feature 984 has been engaged. Just do a Feature 984 to turn it off. That might solve your quandry
(Just happy to be able to use quandry in a sentence today)

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