×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

Service Center Code

Service Center Code

Service Center Code

(OP)

Hello all!
I am having problems with a SC installation, after all the customization I tried to set the final system with the final code, but in that way the system wouldn't let me log in displaying a message saying that I have reached the maximum number of floating users or users, I have tried to delete all the operators except 5 (the customer has a 5 users license) but still won't work.
I have been working on Sc for 3 years now and I have never seen something like that.

THX

Manfredi

RE: Service Center Code

Try running:

scenter -reportlic

from a command line in the RUN directory on the server.  That will tell you info about the license code.  Make sure your code has the right options in it, including number of users.

That sort of error sounds suspiciously like a bad auth code.

RE: Service Center Code


  Its possible the customer has purchased a 0 floating user license e.g. all their users are categorized as named users.

   When you run scenter -reportlic you'll see something like this:

Expiration date:  11/23/2002

Server Quiesced State    :  Allow All Logins

Licensed Client Platforms:  All

                 Licensed     Active
Named Users:          0            0
Floating Users:       4            1
Limited Users:                   0

   There are three categories of users:

    Named users are specific people who can use the product e.g. John Doe, and only John Doe can use John Doe's named license.
    ServiceCenter keeps a list of the people who haved named user licenses in something called the named user file (check your doc on this as they may have moved the data into the internal data store by now, I haven't looked since SC 3.0). If you're in the named user file, then you can used a named license. If not, no dice.
  
   Floating users are licenses that can be used by anybody who tries to log in. Thus if I have 10 floating licenses, any 10 people who have valid UID/Password combinations can log into the system.

   Named licenses, as they are more restricted, are cheaper.

   If your customer has a license code that doesn't allow any floating users, then you'll need to put yourself on the named user list in order to log in.

   Hope this helps.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close