Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

How do I activate F983?

How do I activate F983?

How do I activate F983?

F983 is inactive so how I do I activate it? I don't seem to have an admin telephone, but I have the system password. When I go to XFTEST and enter 983, it says F983: FREE. When I test it says INACTIVE. I'm sure I'm going about it the wrong way so any help would be appreciated.

RE: How do I activate F983?

Try a F903 first. It should tell you your feature code range. Just say okay to it. Then do a F983. It might ask you for password instead of log. It is looking for 266344. Run through your configuration. Usually you just say ok or next to everything and let it set up.
Then you can do the normal feature 983 and log in as usual.
Good Luck!!

RE: How do I activate F983?

I tried F903, and it, too, is inactive. AARRRGGGHHH!

RE: How do I activate F983?

you should do your XFTEST again and delete all voicemail feature codes then reboot the voicemail, then see if you can use the feature codes once it is back up. I had the same issue on a NAM last week, this is what worked for me.

RE: How do I activate F983?

I have never run across a situation where I deleted feature codes out of XFTEST. What does that do for you? Just curious.

I would just power down, count to 10, power up, let it run for 5 minutes then do a Feature 903 first. IF THE MACHINE IS A FLASH.

If it is a NAM I would still recycle power then see if it 'sings' to me. (three consecutive ascending tones)

If it is an older NAM that doesn't give chimes, I would still recycle power and wait 5-10 minutes to try Feature 983.

If you find a tip helpful, please mark it as such.

RE: How do I activate F983?

If you have a copper NAM or a Flash, you might want to check the ports to see if they are ON. Just plug in a 7XXX telephone, if the phone works, look for possible software version incompatibilities (NAM's and Flash's are compatible with older Norstar Systems (DR5 and newer). If the switch has a newer version than the VM, it ususally dosen't work, however it is backward compatibe (new VM, older switch). Basically that's all I can think of. Also give the system ample time to come up (usually 5 minutes). But that's all there is. Good luck!

RE: How do I activate F983?

mroberts: ever had a vm unit come up using the lower defaults?  F940-F948? or have Access come up on F916 instead of F915?  Removing codes using XFTEST then cycling power will allow MICS/CICS to reassign correct default codes.

RE: How do I activate F983?

Ahhh, I see. Cool!
I haven't had a NAM come up under the lower codes as yet and if the Access Server code was something other than F915 I just used whatever it came up as. ie., 916, 917 etc.


If you find a tip helpful, please mark it as such.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close