I am onsite trying to get into the Fast RAD. I have set the password using F9** on the phone, and now I am hooked up with my laptop. I am using Norstar NRU remote set tool. When I try to connect it asks for the password, and initializes the RAD and does several queries, then it gives me a 'lost connection - terminating remote tools'error and disconnect me. I'm not sure why this is happening, any help would be greatly appreciated. Thank You.
Red Flag Submitted
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