×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

One Ring before Flash answers

One Ring before Flash answers

One Ring before Flash answers

(OP)
I have CICS 8/16, 4.1, with Flash 4.  Four lines set for broadcast mode.  M7324 devices.  CICS is set for one ring (zero rings was not an option).  Flash is set to answer all four lines, set for zero rings.  However incoming lines ring once at all phones before Flash answers.  I tried assigning lines to each phone, changing setting from Unassigned to Appr Only (thanks to help from earlier question).  This solves the one-ring problem.  However this then programs four buttons for the four line numbers.  I hate to lose four buttons.  Is there any other way to elminate the one ring?  Thanks.  John.

RE: One Ring before Flash answers

Sounds like you had a broadcast hunt group setup.

Assigning or unassigning lines to a group It's a good idea to set a hunt group's line Prime set to None. This avoids
delayed ring transfer of external hunt group calls to the Prime set before the hunt group can receive the call.
A line can only be assigned to one group.

Goto system programing> hunt groups>
1. When the display shows Member sets:
2. Press Next: The display shows Line assignment
3. Press Next: The display shows Show line:
4. Enter the line number you want to program, press
SCAN to go the first line assigned to this group or press
LIST to go to the first line in the system.
5. Press CHANGE:  to program the line as unassigned or Assigned.
*HGnn* means the line is assigned to another hunt group.

After you remove lines from hunt group then go and unassign the lines under terminal and sets.

Good Luck!!

RE: One Ring before Flash answers

Sorry, step 3 should be press show.

Good Luck!!

RE: One Ring before Flash answers

(OP)
Thanks MUCH!  Problem solved.  John

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close